MORELL HOWARD

Provides sincere and courteous service to all guests with items such as bag handling and club cleaning. Assists in educating players regarding the game. Directs start of play when necessary. Maintains accurate records of golfers renting clubs. Services the customer who is renting golf clubs and cleans rental clubs upon return. Assists with food and beverage activities.

Incorporates safe work practices in job performance. Performs other duties as required.

Anthony Travel is the nation’s largest provider of sports travel management services. With 40 offices nationwide, Anthony Travel partners with 80 of the nation’s most prestigious universities, along with leading amateur and youth sports organizations, to provide comprehensive travel solutions and unforgettable experiences to teams, alumni and fans at more than 300 domestic and international events annually.

Responds to in-person, phone and email requests from tenants and assists in providing guidance and information to tenants. Secures and coordinates tickets to concerts, sporting events, theater productions, and other events

Special event planning for meetings or events occurring at the property. Manages the reservation of the building's conference center and terrace and coordinates arrangement and set-up for the conference room, including catering orders. Manages the building's fitness center, including giving tours to prospective members, collecting initial membership fees, and ensuring the cleanliness and suitability of the facility.

Writes, edits, and sends a monthly email newsletter to tenants. Stays current on knowledge of local events and cultural attractions and researches information to these events.

Negotiate and enter into contractual agreements creating cost savings for the company. Manage contractual terms and conditions to ensure execution compliance. Manage payments and reconcile invoices for clients. Resolve service level disputes in cases of flight delays, cancels and schedule changes. Ensure Brightspark complies with Department of Aviation Rules and Regulations. Manage all travel logistics from ticketing to booking rental and rail space. Respond quickly and accurately to request submitted by sales department. Manage commit dates and inform sales.

Developed client strategies and determined budget needs. Conducted client meetings to review goals and objectives and define scope. Negotiated vendor space and contracts. Proposed ideas to clients with a view to improve event planning and implementation processes. Provided clients with proper periodic reports on event management progress. Monitored event expenses and ensure that all financial details are properly recorded. Provided content and updated event website with pre-and post-activities.

Developed strategic policies and programs for corporate travel. Handled and oversaw all travel arrangements (air, hotels, rental cars and transfers). Managed relationships with suppliers and vendors. Negotiated contracts or rates with travel service providers. Provided advice on travel documents, insurance, import/export regulations. Processed T&E reports and handle reimbursements.