Morelvis Zapata
Paterson,NJ
Summary
Detail-oriented data entry clerk with expertise in data management and process streamlining. Proven ability to enhance workflow efficiency while maintaining high accuracy in data processing.
Results-driven project assistant with a focus on streamlining processes and enhancing team productivity. Known for developing training materials and implementing quality control measures that significantly reduce errors in data entry.
Overview
3
3
Languages
1
1
Certification
6
6
years of professional experience
Work History
Data Entry Clerk
Avcend
Ridgefield, NJ
07.2023 - 06.2026
- Processed and entered high volumes of data accurately into company databases.
- Maintained meticulous records, ensuring consistency across multiple data sources.
- Collaborated with team members to streamline data entry procedures, enhancing workflow efficiency.
- Conducted regular audits on database entries to verify accuracy and rectify discrepancies.
- Developed training materials for new hires, improving onboarding experience for incoming staff.
- Implemented quality control measures that reduced errors in data entry processes significantly.
- Mentored junior clerks on best practices for data handling and entry accuracy techniques.
Reporting and Product Analyst
FiservInc
Remote
12.2022 - 04.2023
- Analyzed product performance metrics to identify trends and areas for improvement.
- Collaborated with cross-functional teams to gather requirements for new product features.
- Developed detailed documentation of product specifications and user stories for development teams.
- Conducted market research to inform product strategy and competitive positioning.
- Executed user testing and feedback sessions to refine product offerings based on customer insights.
- Created dashboards in analytics tools to track key performance indicators effectively.
- Assisted in prioritizing product backlog items based on stakeholder input and business goals.
- Facilitated training sessions for team members on new product functionalities and updates.
- Developed detailed product roadmaps, aligning team efforts towards achieving milestone goals and objectives.
- Mentored junior analysts in best practices for efficient data analysis techniques, fostering a culture of continuous learning within the team.
- Championed a data-driven culture within the organization, promoting the use of analytics to guide decision-making and drive business growth.
Project Assistant - Remote
Amazon.Inc
Remote
02.2020 - 09.2022
- Assisted project managers in coordinating timelines and deliverables for multiple projects.
- Collaborated with cross-functional teams to ensure alignment on project objectives and updates.
- Maintained project documentation, tracking progress and changes throughout the project lifecycle.
- Supported the creation of presentations and reports for stakeholder communication and decision-making.
- Managed scheduling of meetings and documented action items to streamline project workflows.
- Conducted research to gather information relevant to ongoing projects, enhancing data-driven decisions.
- Enhanced team communication by scheduling regular meetings, preparing agendas, and taking detailed minutes.
- Adapted quickly to new tools and processes, contributing to overall team efficiency and productivity.
- Managed procurement processes by creating purchase orders, obtaining approvals when required, following up with suppliers to ensure timely delivery.
Education
Associate of Science - Software Engineering
Montclair State University
Montclair, NJHigh School Diploma -
Passaic County Technical Vocational Schools
Wayne, NJ06.2021
Skills
- Data entry
- Microsoft Word
- Microsoft Excel
- Attention to detail
- File management
- Customer Service-oriented
Accomplishments
National Emergency Certification Institute (NECI)
911 Telecommunications & Emergency Dispatching Certificate
Certification
9-11 NECI 911 Telecommunications & Emergency Dispatching Certificate
Languages
English
Native or Bilingual
Portuguese
Full Professional
Spanish
Native or Bilingual
Timeline
Data Entry Clerk
Avcend
07.2023 - 06.2026
Reporting and Product Analyst
FiservInc
12.2022 - 04.2023
Project Assistant - Remote
Amazon.Inc
02.2020 - 09.2022
Associate of Science - Software Engineering
Montclair State University
High School Diploma -
Passaic County Technical Vocational Schools