Daniela Moreno Lopez

Work History

Catholic Charities Santa Clara County

09.2023 - Current

Gather and file participant information in an efficient and timely manner in AWARDS, HMIS or other databases as required by the program contract
Assist case managers in de-escalation situations when dealing with clients
Coordinate team and community outreach events
Act as a program liaison to other departments, leadership, funders, and community partners
Creating and supporting the monthly narrative reports, which undergo a two-stage approval process before submission to funders or stakeholders
Provides training and assists case managers with providing emergency and housing services
Entered data, generated reports, and produced tracking documents.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Coordinated schedules and timelines for events.
Enhanced attendee experience by meticulously planning and executing event logistics.
Managed event logistics and operations.
Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
Trained and supervised event staff to complete tasks on time.
Implemented protocols and procedures to effectively manage planning process.
Evaluated existing plans, processes and events planning services to identify opportunities for improvement.

Catholic Charities Santa Clara County

12.2021 - 09.2023

Answer calls and provide disaster and housing services information to interested parties
Provide Program Intake & Phone Screening
Gather and file participant information in an efficient and timely manner in AWARDS, HMIS (online database CRM platform) or other databases as required by the program contract
Assess household and/or individual program eligibility
Collect eligibility documentation
Provide community resources and referrals
Maintain case files as specified per contract to be within program compliance
Participate in regular file and client reviews during reporting periods
Keep and maintain detailed client data records as specified in contract requirements
Provide additional (emerging response resources) information to the community as needed
Regularly review caseload with Direct Supervisor
Collaborate with program personnel to handle designated internal procedures related to program compliance and deliverables
Work location (remote, onsite, or offsite) dependent upon the assigned EPHS program contracts
Experience in non-profit work, community outreach, organizing, and leadership development
The ability to conduct research, analyze information, and present data clearly and meaningfully
Experience working with people from different cultural backgrounds and effective communication and collaboration with a diverse population

Catholic Charities Santa Clara County

12.2018 - 12.2021

Plan, direct, and monitor instructional methods and content of educational, creative and physical student activities
Prepare and maintain attendance, activity, planning, and personnel reports for records
Assisted with academic, social, emotional, and direct care of children
Enforce discipline and attendance rules
Recommend personnel actions related to programs and services
Direct and coordinate school maintenance services and the use of school facilities
Prepared and administered activity plans and assessments to check student knowledge and progress
Prepare curriculum and lesson plans to cover required topics and engage student interest
Complied with established teaching and organization standards in all lessons to best prepare students for further education
Facilitated tutoring and remedial instruction in core academic areas
Improved operations by working with team members, students and parents to find workable solutions
Demonstrated self-reliance by meeting and exceeding workflow needs
Improved student engagement by finding creative solutions to problems

Alum Rock Counseling Center

01.2020 - 06.2020

Prepared and administered activity plans and assessments to check student knowledge and process
Prepared curriculum and lesson plans to cover required topics and engage student interest
Mentored individuals by building rapport and providing guidance on life skills, educational subjects, and vocational competencies
Efficiently collect and file participant information in reporting databases in a timely manner
Leveraged Google Sheets to input and compile data gathered from various sources
Demonstrated self-reliance by meeting and exceeding workflow needs and program expectations