Morfaw Stephen
Active Directory Support And IAM Engineer
Canal Winchester,OH
Summary
Accomplished Microsoft IAM Engineer with a proven track record in active directory and EntraID, enhancing security and user experience through the implementation of MFA, Conditional Access Policies, and SSO. Expert in Entra ID, Active Directory, and PowerShell scripting. Demonstrated leadership in reducing unauthorized access by 35% and excelling in problem-solving and team collaboration.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Microsoft IAM Engineer
Bank of America
Plano, TX
08.2022 - Current
- Manage and maintain Entra ID environment, including user provisioning, group management, and application integrations.
- Implement and support MFA, Conditional Access Policies, and SSO to enhance security and user experience.
- Designed and enforced Conditional Access Policies, RBAC for improved identity and access management, reducing unauthorized access attempts by 35%.
- Set up Privileged Identity Management (PIM) to secure administrative roles and ensure just-in-time access.
- Developed custom security dashboards using Log Analytics for real-time monitoring and reporting.
- Troubleshoot identity-related issues, such as login failures, synchronization errors, and access issues.
IT Support Technician - Active Directory Focus
DirectLine Technologies
Ashburn, VA
01.2020 - 06.2022
- Manage Active Directory accounts, including creating, modifying, and disabling user accounts, resetting passwords, and assigning group memberships.
- Create and enforce Group Policy Objects (GPOs) to standardize workstation configurations, ensure security compliance, and optimize user experience.
- Troubleshoot and resolve issues related to authentication, replication, and domain connectivity.
- Collaborate with the cloud team to integrate Azure AD with on-premises environments for hybrid identity management, and secure single sign-on (SSO) implementations.
- Supported onboarding and offboarding processes by creating, modifying, and deactivating user accounts.
- Performed migrations and upgrades of Active Directory environments, including domain controller upgrades, and schema extensions.
Education
Associate of Science - Computer Information Systems
CITEC-HITM
Yaounde12-2016
Skills
- Entra ID (Azure AD), Active Directory (AD)
- PowerShell scripting
- Microsoft 365 Administration
- Windows and macOS support
- Networking fundamentals (DNS, DHCP, VPN)
- ServiceNow or equivalent ITSM tools
- Cloud platforms (Azure, AWS basics)
- Security control
Certification
- CompTia Security+
- Microsoft Certified: Azure Administrator Associate
- Microsoft Certified: Azure Security Engineer Associate
- Microsoft Certified: DevOps Engineer Expert
References
References available upon request.
Timeline
Microsoft IAM Engineer
Bank of America
08.2022 - Current
IT Support Technician - Active Directory Focus
DirectLine Technologies
01.2020 - 06.2022
Associate of Science - Computer Information Systems
CITEC-HITM
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