Morgan Hodgson
Covington,GA
Summary
Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes.
Overview
9
9
years of professional experience
Work History
Manager, Client Success
DG Insights
Conyers, GA
01.2023 - Current
- Onboards, trains, develops, and manages the client success team that supports the customer journey.
- Ensures regulatory compliance by closely monitoring applicable laws and regulations within the industry sector.
- Facilitates successful cross-functional collaborations to complete key projects, fostering strong working relationships among team members.
- Collaborates closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contribute to overall business growth.
- Develops comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring the timely delivery of high-quality results.
- Successfully manages multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Project Manager
DG Insights
Conyers, GA
03.2022 - 01.2023
- Oversaw all aspects of the project lifecycle, including tracking project performance, successfully completing short and long-term goals, and ensuring projects are on time, within budget, and scope.
- Coordinated internal resources and vendors for flawless execution of projects.
- Developed, fostered, and managed excellent communications with external and internal stakeholders.
- Led daily project management huddles and client meetings to promote collaboration efforts in meeting organizational and project milestones.
Family Health Medical Technician
United States Air Force
Dayton, OH
07.2016 - 07.2020
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Planned, provided, and evaluated routine patient care and treatment for over 7,000 patients annually.
- Performed weekly huddles as a PCMH team lead for a total of 12 members, including physicians, nurses, and admin, to ensure goals were met and to provide clinical updates as needed.
- Supported a staff of 30 healthcare professionals by taking vital signs, performing initial assessments, assisting with procedures, and documenting patient encounters.
- Served as a patient advocate for 1,200 patients to identify problems, develop resolutions, and resolve patient complaints.
Education
Master of Science - Healthcare Management, conc Project Management
Park University
Kansas City, MO12-2025
Bachelor of Science - Healthcare Management
Park University
Kansas City, MO05-2022
Timeline
Manager, Client Success
DG Insights
01.2023 - Current
Project Manager
DG Insights
03.2022 - 01.2023
Family Health Medical Technician
United States Air Force
07.2016 - 07.2020
Master of Science - Healthcare Management, conc Project Management
Park University
Bachelor of Science - Healthcare Management
Park University
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