Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morgan Anthony

Brenham,TX

Summary

Developed exceptional customer service and communication skills in fast-paced hospitality setting. Adept at managing multiple tasks simultaneously and ensuring high levels of client satisfaction. Looking to transition into new role by leveraging these transferrable skills to contribute effectively in different environment.

Offering customer-focused approach and genuine willingness to learn and grow in dynamic environment. Brings solid foundation in communication and organization, easily adapting to new information and procedures. Ready to use and develop problem-solving and multitasking skills in the pharmacy technician role.

Overview

2
2
years of professional experience

Work History

Front Desk Agent

Baymont By Wyndham
09.2022 - Current
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
  • Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.

Education

CPhT - Pharmacy

Stepful Inc.
05-2025

High School Diploma -

Texas Connections Academy
Houston, TX
06-2022

Skills

  • Customer service
  • Guest services
  • Guest relations
  • Problem-solving skills
  • Cash handling
  • Hospitality services
  • Oral and written communications
  • Listening skills
  • Administrative skills
  • Front desk management
  • Housekeeping
  • Documentation
  • File management

Timeline

Front Desk Agent

Baymont By Wyndham
09.2022 - Current

CPhT - Pharmacy

Stepful Inc.

High School Diploma -

Texas Connections Academy
Morgan Anthony