Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Timeline
Generic

Morgan A. Yancey

Chicago

Summary

Resourceful and detail-oriented professional with a diverse background in administrative support, customer service, healthcare, and social media marketing. Proven ability to adapt quickly across industries—from supporting executive operations and enhancing communication strategies to providing high-quality service in fast-paced environments. Experienced in client relations, digital systems, and process optimization, with a strong foundation in healthcare and dental terminology through hands-on shadowing. Known for strong interpersonal skills, creative problem-solving, and a commitment to excellence in every task

Overview

3
3
years of professional experience

Work History

Server

IHOP
New Orleans
01.2025 - 06.2025
  • Accurately took and entered guest orders using the POS system, ensuring timely delivery and satisfaction.
  • Managed multiple tables simultaneously during peak hours while maintaining a positive and welcoming attitude.
  • Collaborated with kitchen and bussing staff to ensure smooth workflow and exceptional guest experiences.
  • Handled cash, credit card transactions, and customer receipts with speed and accuracy.
  • Maintained cleanliness and organization of workstations and dining areas in accordance with food safety standards.

General Office Assistant

The Nanny Mom LLC
Chicago
11.2022 - 06.2025
  • Acted as a proactive assistant to the founder, supporting both administrative and strategic tasks.
  • Edited and formatted nanny personal statements into the company's branded resume template to effectively highlight their strengths and qualifications.
  • Developed creative social media marketing strategies based on target audience data to enhance brand visibility and engagement.
  • Coordinated and scheduled meetings between families and nannies.
  • Prepared and distributed invoices; tracked payments and ensured client follow-up.
  • Responded to client inquiries via phone and email, providing timely and informative support to maintain high satisfaction.

Shadowee

DMD Endodontics
Chicago
02.2024 - 07.2024
  • Supported the root canal department by cleaning and sterilizing instruments in preparation for procedures.
  • Entered patient medical information and procedure updates into the computer system to streamline clinical workflows.
  • Observed various root canal procedures to deepen understanding of dental terminology, techniques, and best practices.
  • Collaborated with endodontic practitioners to expand existing knowledge of root canal treatment and patient care.
  • Assisted dental assistants in preparing for and supporting patient services during procedures.
  • Utilized prior knowledge of dental software systems to schedule appointments and coordinate communication with referring doctors

Medical Minds Liaison

South Suburban Pediatrics
Chicago
03.2023 - 11.2023
  • Observed pediatric and clinical rounds, gaining insight into patient consultation processes and healthcare delivery.
  • Acquired knowledge of medical policies, immunization records, and blood testing procedures while engaging with patients.
  • Compiled and organized patient medical notes to support physician assessments and documentation.
  • Shadowed Dr. Hughes during the diagnosis and treatment of 12+ pediatric patients daily, gaining firsthand clinical exposure.
  • Learned and utilized the hospital’s electronic medical record (EMR) system to assist with patient check-ins and notify the doctor of arrivals.
  • (Seasonal)

Education

Some College (No Degree) - Nueroscience

Xaiver University of Lousiana
New Orleans, LA
05-2028

High School -

Munster Higschool
Munster, Indiana
05-2024

Skills

  • Adaptability
  • Critical Thinking
  • Verbal Skills
  • Decision Making
  • Collaboration
  • Creativity
  • Mathematics
  • Diversity, Equity & Inclusion Advocate
  • Time management
  • Patient care

Affiliations

  • Toastmasters International, Inc.
  • Midwest College Project, Inc.
  • You Matter Too Volunteer Organization

Timeline

Server

IHOP
01.2025 - 06.2025

Shadowee

DMD Endodontics
02.2024 - 07.2024

Medical Minds Liaison

South Suburban Pediatrics
03.2023 - 11.2023

General Office Assistant

The Nanny Mom LLC
11.2022 - 06.2025

Some College (No Degree) - Nueroscience

Xaiver University of Lousiana

High School -

Munster Higschool

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