Morgan Beal
Blue Springs,MO
Summary
HIRE HIM
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
MoonRaven's Crystals
Blue Springs, MO
09.2023 - Current
- Provided exceptional customer service by promptly answering inquiries and offering detailed information about products and services.
- Delivered comprehensive assistance to customers covering product choices, order placement, payments processing along with handling requests for refunds or replacements as well as providing technical guidance..
- Identified areas for customer service process improvement and proposed corresponding changes.
- Maintained oversight of order progress from inception to completion, guaranteeing prompt delivery of goods or services.
- Demonstrated strong problem-solving skills while providing top-notch service to both new and long-standing customers.
- Promptly reported customer concerns and issues to supervisors for immediate action.
- Informed customers about special pricing opportunities and various products available.
- Continuously enhanced product knowledge to meet sales quotas and deliver optimal service
- Provided support to customers for price checks, lifting heavy objects and handling multiple queries.
- Maintained high levels of customer satisfaction by providing discounted options for continued patronage.
Table Busser/Dishwasher
Pizza Ranch Buffet
Independence, MO
02.2023 - 03.2024
- Efficiently organized dining area by preparing and resetting tables with necessary items.
- Efficiently cleaned up any spilled food or beverages from table tops.
- Maintained cleanliness between courses by removing used dishes and cutlery.
- Ensured timely removal of used dishes from dining tables.
- Ensured proper stocking of bussing stations with necessary items including napkins, straws, and condiments.
- Promptly swept floors surrounding tables to maintain a clean and tidy dining environment.
- Delivered trays of dishes to the dining area for server use.
- Ensured all areas of the restaurant adhered to strict sanitation standards.
- Conducted side work activities, encompassing the maintenance of silverware bins and salt shaker refills.
- Regularly removed filled garbage bags from bussing stations.
- Performed table resetting duties including wiping down surfaces, arranging silverware, and replenishing condiments to create a welcoming atmosphere for arriving customers.
- Delivered kitchen items such as food, dishes, trays, and silverware to serving counters.
- Assisted colleagues and provided customer service by going beyond assigned duties.
Education
High School Diploma -
Blue Springs South High School
Blue Springs, MO05-2023
Skills
- Payment Processing
- Order Processing
- Quality Control
- 30 wpm Typing Speed
- Sales Transactions
- Calm Under Pressure
- Organizational Skills
- Merchandise Orders and Exchanges
- Administrative and Office Support
- Active Listening
- Stock management
- Product Knowledge
- Reliability
- Computer Skills
- Data Entry
- Problem Resolution
- Senior leadership support
- Customer Relations
- Sanitizing and cleaning
- Turning Tables
- Dishwashing
- Table Bussing
- Heavy Lifting
- Effective problem solving
Timeline
Customer Service Representative
MoonRaven's Crystals
09.2023 - Current
Table Busser/Dishwasher
Pizza Ranch Buffet
02.2023 - 03.2024
High School Diploma -
Blue Springs South High School