MORGAN BETTENCOURT
Turlock,CA
Summary
Presently working at Target Corporation as an Inbound Expert. Well-versed in processing sales transactions and providing superior customer service with demonstrated history of working in the agriculture industry. Skilled in Microsoft Office, iMovie, Customer Service, Social Media Influencing, and Canva. Strong media and communication professional with an Associate's Degree focused in Animal Science, Dairy Science, and Artificial Insemination from Modesto Junior College. Committed to continuous improvement and fostering a collaborative environment to achieve organizational goals.
Overview
1
1
Language
1
1
Certification
7
7
years of professional experience
Work History
TARGET TEAM MEMBER
Target
06.2026 - Current
- Assisted customers in locating products and provided exceptional service to enhance shopping experience.
- Ensured accurate inventory management through regular stock checks and timely replenishment of merchandise.
- Collaborated with team members to maintain store cleanliness and organization, promoting a welcoming environment.
- Trained new team members on operational procedures and customer service standards, fostering team cohesion.
- Unload boxes from trailers and sort items by department.
- Move products to the sales floor, place items on shelves, and store extra stock in the back room.
VETERINARY CLINIC ASSISTANT
Azores Veterinary Services
09.2025 - 04.2026
- Supported veterinarians during patient examinations and treatment procedures.
- Implemented streamlined processes for patient intake and discharge, improving workflow efficiency.
- Monitored laboratory animal behavior and health.
- Prepared and administered diets and feedings according to instructions.
- Assisted veterinarians with euthanasia of animals.
- Collected and processed samples for laboratory testing.
- Cleaned, sterilized and maintained surgical instruments and equipment.
- Collected and prepared specimens and samples for outside laboratory analysis.
- Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
- Assisted in examination and treatment of animals in veterinary clinic.
- Restrained animals for examination and treatment.
- Assisted senior staff with blood analyses and physical assessments.
- Provided customer support to clients, answering questions and addressing concerns.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
RETAIL ASSOCIATE
Stanislaus Farm Supply
08.2022 - 08.2025
- Assisted customers and processed orders, enhancing service efficiency and account management.
- Resolved inquiries and issues, increasing customer satisfaction and retention.
- Contributed to inventory management and merchandising, maintaining optimal stock levels.
- Provided training to team members to improve overall performance. and suggest improvements based on customer feedback.
- Ensure policy compliance and maintain detailed customer records.
EDUCATIONAL TOUR GUIDE
Hilmar Cheese Company
05.2022 - 08.2022
- Educates tourists on Hilmar Cheese's history and dairy industry; enhances visitor engagement.
- Facilitates tours, providing historical insights; boosts tourist satisfaction and repeat visits.
- Prepares and serves food in cafe; improves customer service and operational efficiency.
- Communicates effectively with diverse audiences; strengthens educational outreach.
- Adapted tour content for varied audiences, improving understanding of dairy industry.
RETAIL ASSOCIATE
Tractor Supply
11.2019 - 03.2022
- Operated forklifts and handled propane safely to support efficient retail operations.
- Operated forklifts and handled propane safely, ensuring smooth retail operations.
- Executed heavy lifting tasks to uphold store safety and organization.
Education
ASSOCIATE'S DEGREE - DAIRY SCIENCE
Modesto Junior College
Modesto05-2023
ASSOCIATE'S DEGREE - ANIMAL SCIENCE
Modesto Junior College
Modesto05-2023
Skills
- Customer Service
- Inventory and Stocking
- Point-of-Sale Operation
- Time Management
- Multitasking
- Team Leadership
- Microsoft Office
- Forklift operation
- Word
- PowerPoint
- Forklift Operating
- Operating AgVance Software
- Communication
- Typing
- Cash Handling
Accomplishments
- FFA Greenhand Degree
- FFA Chapter Degree
- FFA State Degree
- FFA American Degree
Affiliations
- Young Farmers Member, 2020-2023
- MJC Animal Science Member, 2020-2023
- MJC Dairy Science Member, 2020-2023
- FFA Member 2015-2023
- 4-H Member 2008-2023
Certification
Artificial Insemination, Certified A.I. technician through Modesto Junior College, Took the required courses for this certification, Hands on experience at many dairies in the Central Valley, Purchased the supplies and equipment for this certification, Certified A.I. technician through Azores Veterinary Practices, Took the 3 day course with professional veterinarians to obtain this certification, Hands on experience at the Azores Veterinary facility and dairy, Received the supplies and equipment from the Azores staff for this course
Languages
English
Full Professional
Timeline
TARGET TEAM MEMBER
Target
06.2026 - Current
VETERINARY CLINIC ASSISTANT
Azores Veterinary Services
09.2025 - 04.2026
RETAIL ASSOCIATE
Stanislaus Farm Supply
08.2022 - 08.2025
EDUCATIONAL TOUR GUIDE
Hilmar Cheese Company
05.2022 - 08.2022
RETAIL ASSOCIATE
Tractor Supply
11.2019 - 03.2022
ASSOCIATE'S DEGREE - DAIRY SCIENCE
Modesto Junior College
ASSOCIATE'S DEGREE - ANIMAL SCIENCE
Modesto Junior College