Morgan Bledsoe
Redford,MI
Summary
To obtain the position as a Contact Center Advocate.
Overview
6
6
years of professional experience
Work History
CEO
Cherry On Top Accessories Boutique
Southfield, MI
08.2020 - 01.2023
- Created website to enhance brand presence. Assisted in recruiting brand ambassadors and models. Coordinated photoshoot planning and preparation. Constructed sets for photoshoots. Handled budget management for projects. Packaged items for distribution. Managed inventory and shipping supplies. Organized stock of products. Promoted brand through social media engagement. Executed marketing strategies across social platforms.
Assistant Store Manager
Windsor, Oakland Mall
Troy, Michigan
07.2021 - 10.2025
- Facilitated district meetings to align on customer engagement strategies. Enhanced customer experience by styling mannequins and assisting shoppers. Coordinated clothing arrangement and inventory management in the store. Managed cash register operations and conducted end-of-day financial reconciliation. Oversaw store closing procedures, ensuring a clean and organized environment for next day operations.
- Trained and mentored staff on best practices for sales and inventory management.
- Led daily store operations, ensuring optimal customer service and efficient workflow.
- Resolved customer issues promptly, enhancing overall shopping experience and satisfaction.
Target Sales Associate
Target
Troy, MI
08.2024 - Current
- Delivered exceptional customer service to enhance shopping experience and foster brand loyalty.
- Assisted in inventory management, ensuring stock availability and accurate product placement.
- Trained new team members on operational procedures and best practices for sales performance.
- Collaborated with team to execute promotional campaigns, driving engagement and sales growth.
- Resolved customer inquiries efficiently, contributing to overall customer satisfaction ratings.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
High School -
Lewis Cass Technical High School
Detroit, Michigan05.2023
Skills
- Able to adapt to various work environments
- Communication Skills
- Organizing and Planning
- Team leadership
- Conflict Resolution
- Customer Service
- Multi-Tasking
- Positive interpersonal skills
- Listening skills
- Problem-solving skills
Timeline
Target Sales Associate
Target
08.2024 - Current
Assistant Store Manager
Windsor, Oakland Mall
07.2021 - 10.2025
CEO
Cherry On Top Accessories Boutique
08.2020 - 01.2023
High School -
Lewis Cass Technical High School