Morgan Foley
Morgantown,WV
Summary
Accomplished in enhancing customer experiences and operational efficiency. Excelled in complex problem-solving and customer service, significantly improving satisfaction levels. Skilled in payment processing and team training, adept at driving productivity and maintaining rigorous inventory management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Levels Barcade
Morgantown, WV
10.2022 - Current
- Ensured excellent customer interactions in demanding environments.
- Guided new bartenders in mastering service standards.
- Supervised stock levels, generated shopping lists, and ensured consistent supply maintenance.
- Executed financial transactions while maintaining a high level of service.
Beer Specialist
Bullspit Brewing Company
Maynard, MA
04.2020 - 08.2022
- Shared comprehensive understanding of different beer types, production processes, and pairing recommendations.
- Enhanced customer experience by matching beer selections to specific personal tastes and celebrations.
- Organized and maintained beer inventory, tracking stock levels and placing orders to meet demand.
Team Leader, Sales Operations
Tractor Supply Company
Gardner, MA
05.2020 - 07.2021
- Directed daily store operations, managing inventory and coordinating staff.
- Resolved customer issues, maintaining high satisfaction levels.
- Executed cash management tasks such as deposits, safe counts, and register reconciliations.
- Directed and educated team to boost productivity.
Education
Bachelor of Science - Criminology
West Virginia University
Morgantown, WV05-2023
Skills
- Customer service
- Complex Problem-solving
- Payment processing
- Team training and development
- Point of sale systems
- Restocking
- Microsoft Suite
- Advertising and marketing
Certification
- TIPS
Affiliations
- Hiking
- Shooting
- Traveling
Timeline
Bartender
Levels Barcade
10.2022 - Current
Team Leader, Sales Operations
Tractor Supply Company
05.2020 - 07.2021
Beer Specialist
Bullspit Brewing Company
04.2020 - 08.2022
Bachelor of Science - Criminology
West Virginia University
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