waitress
morgan brown
J'Brians Taproom
FREDERICKSBURG,VA
1
Certification
4
years of professional experience
Dedicated food waiter with strong multitasking abilities, ensuring order accuracy and exceptional customer service. Committed to fostering guest loyalty and enhancing dining experiences through attentive communication and allergy awareness.
Work History
Food Waiter
2 Years 11 Months- Provided exceptional customer service by promptly addressing guest inquiries and needs.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Managed multiple tables efficiently while maintaining a friendly and welcoming atmosphere.
- Trained new waitstaff on menu items, service standards, and operational procedures.
- Streamlined communication between the front-of-house and back-of-house teams to minimize errors and delays in service.
- Handled customer complaints diplomatically by listening attentively to concerns and working towards a satisfactory resolution.
- Implemented feedback from guests to enhance overall dining experience and satisfaction levels.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
Lifeguard
3 Months- Monitored pool activities to ensure safety and compliance with regulations.
- Conducted regular inspections of facilities and equipment for maintenance needs.
- Educated patrons on pool rules, safety protocols, and best practices.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Upheld hygiene standards in pool and surrounding area.
Education
Associate of Science - Business
Cosmetology - Cosmetology
- Completed a two year cosmetology program while attending high school.
- Earned Virginia State Cosmetology License.
Skills
Strong multitasking
Customer service focus
Cleanliness
Professional appearance
Memory retention
Allergy awareness
Order accuracy
Certification
- Licensed Cosmetology - [August 2024-May 2025]
Interests
Swimming
Yoga
Hiking
Enjoy creating and following travel blogs and vlogs.
Strategy Games
Reading
DIY and Home Improvement
Music
Offering time and support to shelters for the homeless
women
and animals.
Baking
Timeline
Food Waiter
J'Brians Taproom
09.2023 - CurrentRead More
Lifeguard
Continental Pools LCC
05.2022 - 08.2022Read More
Germanna Community College
Associate of Science from Business
Read More
Career And Technical Center
Cosmetology from Cosmetology
Read More