Morgan Browning
College Station
Summary
Knowledgeable Dispatcher with solid track record in coordinating complex logistics and managing transportation schedules efficiently. Demonstrated proficiency in communication and problem-solving to address challenges swiftly and maintain service quality.
Overview
4
4
years of professional experience
Work History
Dispatcher
City Ambulance
08.2024 - Current
- Receive and dispatch emergency and non-emergency calls from hospitals, skilled nursing facilities, rehab centers, as well as other medical facilities.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
- Tracked location and status of EMS progress to identify possible delays and provide real-time updates to customers.
Receptionist
Celebrity Salon And Spa
11.2022 - 07.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Processed payments, handled cash transactions and maintaining accurate records of services provided.
Cashier
Michael's Arts & Crafts Store
07.2021 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
College Station High School
College Station, TX05-2023
Skills
- Familiarity with regional geography and locations
- Knowledge of medical terminology
- Customer assistance
- Data entry
Timeline
Dispatcher
City Ambulance
08.2024 - Current
Receptionist
Celebrity Salon And Spa
11.2022 - 07.2024
Cashier
Michael's Arts & Crafts Store
07.2021 - 11.2022
High School Diploma -
College Station High School
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