Morgan Campbell

• Greeted new customers, discussed specials, and took drink and food orders.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Used cash registers and credit card machines to cash out customers.
• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Bussed tables during busy periods to assist staff and quickly turn over tables.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

• Delivered exceptional customer service, resolving issues promptly and effectively.
• Processed orders, returns, and exchanges with accuracy and efficiency.
• Provided detailed product information, enhancing customer satisfaction.
• Managed cash transactions and maintained inventory control.
• Contributed to a well-organized store environment, ensuring smooth operations.