Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morgan Cannini

Lake Ronkonoma,New York

Summary

With over a decade of customer service experience, there has been plenty of room to develop strong skills in managing high-volume environments and fostering creativity. Expertise stemming from this goes beyond delivering exceptional service and encompasses cocktail curation and social media advertising. This exceptional blend enables the offering of a unique perspective and bring innovative ideas to any customer-facing position. Thriving in fast-paced settings and excelling in building relationships with both clients and colleagues are both strong suits and priorities.

Overview

8
8
years of professional experience

Work History

Bartender

Osteria Umbra
Smithtown, NY
10.2023 - Current

Maintain high standards in luxury dining settings.

Conducted opening and closing procedures, ensuring financial accuracy.

Curated cocktails to complement extensive high-end food menu.

Server

Sandcastle on the Ocean, Cherry Grove
Cherry Grove
07.2016 - 09.2023
  • Provided excellent service to an extremely high volume of patrons in a fast paced environment during the summer months on Fire Island
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Cultivated warm relationships with regular customers.

Social Media Manager

Virgola, Patchogue
Patchogue
03.2021 - 04.2023
  • Ran point on Instagram account which included advertising for special events, showcasing our food and beverages, and interacting with clientele
  • Recruited and booked all Live Music performances, ensuring a fresh rotation based on customer feedback
  • Operated Canva weekly to create fliers for events such as live music, cocktail/happy hour menus, advertisements, etc
  • Gained 2000+ followers on Instagram

Bartender

Virgola, Patchogue
Patchogue
10.2020 - 04.2023
  • Tended to the restaurant as bar lead on weekend nights while performing flex shifts as a server/bartender during the week
  • Maintained and curated up-to-date seasonal cocktail menus four times a year as well as keeping up with an extensive wine list of entirely Italian varietals

Education

WSET Level II - Sommelier

International Wine Center
New York
08.2024

Bachelors - General Science

Fordham University
Bronx
05.2019

Skills

  • Customer Service
  • Serving/Bartending
  • POS
  • Microsoft/PC Systems
  • Food Handling
  • Cash Management
  • Canva Design Proficiency
  • Wine Expertise

Timeline

Bartender

Osteria Umbra
10.2023 - Current

Social Media Manager

Virgola, Patchogue
03.2021 - 04.2023

Bartender

Virgola, Patchogue
10.2020 - 04.2023

Server

Sandcastle on the Ocean, Cherry Grove
07.2016 - 09.2023

Bachelors - General Science

Fordham University

WSET Level II - Sommelier

International Wine Center
Morgan Cannini