Morgan Church
Fairview Heights,Illinois
Overview
9
9
years of professional experience
Work History
Administrative Secretary
St. Louis Public School District
St Louis, MO
07.2022 - Current
- Provided clerical support to employees by copying, faxing, and filing documents.
- Sorted, opened, and routed mail and deliveries to meet School requirements.
- Greeted incoming visitors professionally and provided friendly, knowledgeable assistance.
- Created and updated records and files to maintain document compliance.
- Process bi-weekly payroll by collecting, calculating and entering data for approximately 80 certified staff members into the SAP to include overtime and extra service pay.
- Maintain daily time and attendance records for all certified staff members as well as nearly 500 students, which includes tracking all early dismissals and absences.
- Maintain an efficient payment and invoicing system, reconcile account statements, vendor coordination, prepare purchase orders through Business Plus.
- Screened visitors and issued badges to maintain safety and security.
- Assisted in the development of policies and procedures to streamline administrative processes for improved efficiency.
- Mastered multi-tasking abilities by effectively prioritizing and managing concurrent projects to ensure timely completion of all assigned tasks.
MANAGER
Halo Boutique
01.2018 - Current
- Oversee all aspects of operations to include supervision of sales, inventory control and resource management
- Develop and execute marketing strategies, visual merchandising and customer service standards
- Perform a variety of administrative duties to include entering data into automated systems, reviewing documents for completeness and maintaining effective file management systems
- Enhance customer satisfaction and develop business strategies to meet sales and profitability goals.
OWNER / FASHION CONSULTANT
LuLaRoe
01.2017 - 01.2019
- Analyzed business performance trends to develop marketing strategies, establish budgets and sales forecasts
- Responsible for all inventory procedures including ordering, counting and recording
- Reviewed and approved billing invoices and expense reports
- Reviewed all documents for accuracy and completeness
- Delivered exceptional customer service and performed community outreach to maintain effective client base.
CUSTOMER SERVICE REPRESENTATIVE
Army Air Force Exchange Service
01.2015 - 01.2016
- Identified customers' needs in order to provide excellent customer service while contributing to the store's profitability
- Established and maintained relationships of trust amongst team members and customers alike
- Implemented procedures and systems to prevent merchandise loss
- Verified proper functioning of security systems.
Education
Bachelor of Science - Political Science
University of South Carolina
Associate Degree - Paralegal Studies
American Public University
01.2018
Skills
- Customer Service
- Interpersonal Skills
- Attention to Detail
- Accuracy
- Teamwork
- Records Management
- Administrative Support
- Document Preparation
- Verbal Communication
- File Management
- Meeting Coordination
- Spreadsheet Creation
- Employee timesheet processing
- Mail Management
- Payroll Administration
- Multitasking and Time Management
- Customer and client relations
- Office Administration
- Microsoft Office
- Documentation and Recordkeeping
- Data Entry
- Office Management
- Excel spreadsheets
- Administrative Procedures
- Employee Communications
Volunteer Experience
- TREASURER, Scott Air Force Base Spouses Club, Scott Air Force Base, 2018, 2019, Responsible for safeguarding the organization's finances and handling sensitive materials., Established and maintained filing systems for book-keeping payments and petty cash.
- FUNDRAISING CHAIRWOMAN, Scott Air Force Base Spouses Club, Scott Air Force Base, 2017, 2018, Developed and executed annual fundraising plans that allowed the organization to meet budgetary needs., Fostered and maintained effective relationships to raise community awareness and secure donations.
Timeline
Administrative Secretary
St. Louis Public School District
07.2022 - Current
MANAGER
Halo Boutique
01.2018 - Current
OWNER / FASHION CONSULTANT
LuLaRoe
01.2017 - 01.2019
CUSTOMER SERVICE REPRESENTATIVE
Army Air Force Exchange Service
01.2015 - 01.2016
Bachelor of Science - Political Science
University of South Carolina
Associate Degree - Paralegal Studies
American Public University