Morgan Clark
Charlotte,NC
Summary
I am a highly-motivated individual with a background in operational management and event planning. I have a strong work ethic and I am an adaptable and quick problem solver. My combination of specific technical skills along with exceptional interpersonal skills have allowed me to excel in a verity of roles. I am adept at working unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Operation Coordinator
Ford Performance Racing School
01.2023 - Current
- Customer service representative for assigned FPRS East programs including executing students communication plans and ensuring accurate student information
- Execute pre and post event reports using CRM and completing CRM tasks
- Host programs during shift with student check in, program set up and tear down, and execution of evening reception
- Help plan and coordinate corporate events and set up needs
- Plan and coordinate food and beverage needs
- Assist with retail and giveaway inventory (organizing, restocking, and counting)
- Helped with training of new FPRS East operations employees
- Was the sole coordinator for all FPRS East programs from March to June in 2023
Operations Assistant
Ford Performance Racing School
03.2022 - 01.2023
- Plan and execute hospitality events for pre, post, and trackside
- Organize and maintain all necessary equipment needed at the hospitality locations for daily trackside events and provide additional assistance at other locations throughout the day.
- Maintain detailed financial records, including maintaining of all giveaway and retail items and restock based on sales of the day.
- Coordinate interdepartmental activities, including facility preparation and corporate events. Often inclusive of contract catering
Office Manager
Stillwell Racing LLC
01.2021 - 03.2022
- Coordinate and prepared all race day preparation, including transportation, catering, registration, car maintenance, and budgeting
- Maintaining work order files and records for all Bandolero, Legend, Late Model, and Truck series cars
- Managed team finances, including invoices and payments using Quickbooks
- Managed office and shop inventory and placed new supply orders
Mailroom Assistant
Belmont Abbey College
08.2020 - 05.2021
- Processed, organized, and delivered incoming and outgoing mail for the students and faculty of the school.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
Front Desk Receptionist
Champions Sports Performance
08.2020 - 11.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained an organized and clean workout area to create a professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed basic bookkeeping and document filing.
- Handled payment processing.
Education
Bachelor of Arts - Sports Management
Belmont Abbey College
Belmont, NC06.2021
Skills
- Planning, coordinating, and time management under stress
- Proficient in Microsoft Office, CRM, eRequisitonnet, Quickbooks, general computer skills
- Strong attention to detail
- Excellent written and verbal communication
- Collaborate well with fellow employees
- Demonstrates outstanding customer service and problem solving skills
- Creative thinking in all situations
- General knowledge of motorsports industry
- Ability to manage budgets and billing
References
Matt Reilly
Instructor at Ford Performance Racing School & former Director of Operations
(704) 650-5143
Mattreillyracing@gmail.com
Jacob Boyle
Operations Manager at Ford Performance Racing School
(980) 296-3308
Jakob.boyle@fpracingschool.com
Walter Stillwell
Owner of Stillwell Racing LLC
(704) 791-1749
Stillwellracing@carolina.rr.com
Timeline
Operation Coordinator
Ford Performance Racing School
01.2023 - Current
Operations Assistant
Ford Performance Racing School
03.2022 - 01.2023
Office Manager
Stillwell Racing LLC
01.2021 - 03.2022
Mailroom Assistant
Belmont Abbey College
08.2020 - 05.2021
Front Desk Receptionist
Champions Sports Performance
08.2020 - 11.2020
Bachelor of Arts - Sports Management
Belmont Abbey College
Similar Profiles
Charles JohnsonCharles Johnson
Alpine Ski Racing Coach at BD Performance RacingAlpine Ski Racing Coach at BD Performance Racing
Kaeden BallosKaeden Ballos
Team Member at AK Performance And Hurricane RacingTeam Member at AK Performance And Hurricane Racing
Wanda MatthewsWanda Matthews
Warranty Administrator at Performance FordWarranty Administrator at Performance Ford