MORGAN COOK

• Develop personalized pitches leveraging extensive product knowledge and client interactions to establish Norwex as a household brand.
• Manage inventory and sales operations while maintaining an organized and welcoming sales booth.
• Utilize social media platforms to promote products and engage positively with customers and team members.

Drove sales by educating clients on auto, home, life, and business insurance products, then closing deals through the accurate issuance of policies aligned with client needs and underwriting standards.

Developed and executed marketing efforts—such as digital outreach, community events, and client engagement—to attract new business and strengthen long-term client relationships, leading to increased retention and referrals.

Utilized Salesforce CRM to document client interactions, track leads, and manage follow-ups, resulting in improved sales efficiency and client satisfaction.

• Managed relationships with nearly 200 accounts, both on and off premise, emphasizing personalized service to meet their needs.
• Enhanced brand visibility and drove sales with effective pitches and tastings in a competitive market by attending informative meetings.
• Collaborated with internal teams to drive marketing initiatives and ensure efficient operations, including invoicing and product delivery to enhance customer satisfaction.

• Ensured exceptional service through effective guest communication.
• Managed finances, employee schedules, and volleyball schedules with responsibility and efficiency.
• Conducted comprehensive training for new employees in beverage and food service, as well as POS system operations.

• Supported Audiologist in delivering quality patient care and troubleshooting hearing amplification devices.
• Maintained accurate patient records and scheduled appointments using Epic Systems.
• Engaged in marketing efforts and represented Prevea Audiology at external events.