Highly motivated Clinical Territory Associate with a passion for healthcare technology and a strong belief in the value of robotic-assisted surgery to improve patient outcomes. Known for building lasting relationships, earning trust, and delivering exceptional customer experiences throughout a diverse healthcare career. Brings a competitive mindset, strong work ethic, and desire to learn, alongside a commitment to supporting territory growth and helping healthcare providers recognize the clinical and operational value of the da Vinci Surgical System. Dedicated to advancing minimally invasive surgery through education, collaboration, and a relentless focus on customer success.
Work History
Clinical Territory Associate
2 Months
Intuitive | 08.2026 - Current
Partner with surgeons, operating room teams, and hospital leadership to drive adoption and utilization of the da Vinci robotic platform.
Educate surgeons on clinical, operational, and economic value of robotic-assisted surgery, enhancing adoption through procedural support and customer engagement.
Provide technical expertise during robotic-assisted procedures.
Support account growth initiatives, contributing to increased procedure volume within territory.
Established trusted relationships with surgeons and stakeholders, fostering collaboration to drive territory growth.
Collaborate with CSRs to execute territory business plans.
Lead clinical education and training programs.
Scheduling & Logistics Analyst / HR Liaison
8 Years 5 Months
Bend Fire & Rescue | 03.2018 - 08.2026
Supported leadership with administrative and operational tasks to streamline processes.
Analyzed staffing, scheduling, and budget data to inform resource allocation decisions.
Led recruitment, onboarding, and offboarding activities.
Acted as HR liaison and managed employee relations matters.
Front Office Manager / Scheduling Coordinator
1 Year 1 Month
Bend Dental Group | 02.2017 - 03.2018
Coordinated scheduling and insurance verification to enhance patient experience.
Supervised front office team, setting expectations for scheduling, patient service, and daily coverage.
Managed appointment books, balancing provider calendars, cancellations, and recall coordination.
Verified dental insurance, processed eligibility updates, and resolved coverage discrepancies.
Admission & Discharge Director
1 Year 5 Months
Marquis Companies | 09.2015 - 02.2017
Coordinated seamless admissions and transitions of care to enhance patient experience.
Developed strong relationships with providers and referral sources to facilitate timely patient access.
Directed daily operations to maintain compliance with healthcare regulations and organizational standards.
Led interdisciplinary teams to improve resident care coordination and service consistency.
Developed staffing plans to support coverage, productivity, and operational efficiency.
Sales Associate
4 Years 7 Months
Tan Republic | 12.2010 - 07.2015
Exceeded sales goals by leveraging consultative selling and building strong customer relationships.
Education
Bachelor of Science - Healthcare Administration, Minor: Business Administration
Oregon State University | Corvallis, OR | 01-2015
Skills
Growth Mindset
Relationship Building
Surgeon Engagement
Customer Success
Clinical Education & Training
daVinci Surgery
Operating Room Support
Cross-Functional Collaboration
Problem Solving
Authentic Selling
Certification
SHRM Certified Professional (SHRM-CP) - June 2024
LEADERSHIP
Executive Board Member, Oregon Fire Service Office Administrators (OFSOA) Region 5 Representative — 2023–August, 2026
Bend Firefighters Foundation — Secretary, Oct 2019–August 2026
Accomplishments
Equestrian & Rodeo
Breakaway Roping Champion -2009, 2010, 2011, 2014
ACTRA Team Roping - Top 5 Finalist, 2010, 2011, 2014
State Champion, Oregon High School Equestrian Team - 2010, 2011
FFA / 4-H
Grand Champion Swine Showman - 2009, 2010, 2011
Reserve Grand Champion Market Hog -2009, 2011
Reserve Grand Champion Swine Showman -2008
Athletics & Other Highlights
Happy Girls Half Marathon- 4th place- 2026
Bend Fire & Rescue Employee of the Year -2021
Hood to Coast Relay Participant- 2020–2025
State High School Volleyball -3rd Place, 2011
Timeline
Clinical Territory Associate
Intuitive
08.2026 - CurrentRead More
Scheduling & Logistics Analyst / HR Liaison
Bend Fire & Rescue
03.2018 - 08.2026Read More
Front Office Manager / Scheduling Coordinator
Bend Dental Group
02.2017 - 03.2018Read More
Admission & Discharge Director
Marquis Companies
09.2015 - 02.2017Read More
Sales Associate
Tan Republic
12.2010 - 07.2015Read More
Oregon State University
Bachelor of Science from Healthcare Administration, Minor: Business Administration