Morgan Crawford
Pearl River,LA
Summary
Dynamic and dedicated professional with extensive experience in customer service at Toritio’s Mexican Restaurant and AutoZone. Proven ability to excel in high-pressure environments, demonstrating strong multitasking and attention to detail. Committed to fostering positive guest experiences while efficiently managing transactions and maintaining cleanliness. Skilled in team collaboration and problem-solving.
Overview
2
2
years of professional experience
Work History
Waitress
Toritio’s Mexican Restaurant
Pearl River, La
11.2024 - 02.2025
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Sales Assiciate
AutoZone
Pearl River, LA
02.2023 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Associate Degree In Arts - Surgical Tech
Pearl River Community College
Poplarville, MSSkills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Attention to detail
Timeline
Waitress
Toritio’s Mexican Restaurant
11.2024 - 02.2025
Sales Assiciate
AutoZone
02.2023 - 07.2023
Associate Degree In Arts - Surgical Tech
Pearl River Community College