Proven Front End Associate at Delhi Flower and Garden Center, adept in customer service and front-end performance optimization. Demonstrated excellence in boosting efficiency and enhancing shopping experiences, fostering customer loyalty. Excelled in team cooperation and strong communication, significantly contributing to business needs during peak periods.
Friendly and reliable, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
2
2
years of professional experience
Work History
Front End Associate
Delhi Flower and Garden Center
04.2022 - 07.2024
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
Worked flexible schedule and extra shifts to meet business needs.
Restocked and organized merchandise in front lanes.
Replaced merchandise stock throughout check-out lines and end-cap displays.
Answered questions about store policies and addressed customer concerns.
Gathered shopping baskets and carts and relocated to designated areas.
Maintained clean and safe shopping environment, promptly cleaning spills and ensuring aisles were clear.
Facilitated smooth shift changes by preparing and organizing work area for next associate.
Improved efficiency by multitasking during peak hours, simultaneously managing cash register and directing floor activities.
Supported marketing initiatives, distributing flyers and informing customers about upcoming sales events.
Engaged in friendly conversation with customer to better uncover individual needs.
Built customer loyalty and retention by delivering excellent shopping experiences.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.