Morgan Delaney
Colchester,CT
Summary
Dynamic customer service professional with a strong work ethic, adept at conflict resolution and active listening. At Pinspiration, I enhanced customer loyalty through empathetic complaint resolution. Proven ability to manage time effectively and implement efficient routines, as demonstrated during my tenure at Fox Ledge Farms.
Agriculture professional with thorough background in maintaining barns and caring for livestock. Proven ability to support farm operations through effective teamwork and adaptability to dynamic needs. Known for strong organizational skills and reliability in handling daily tasks.
Uses effective communication to interact with both children and parents, ensuring clear understanding of expectations. Track record of managing multiple tasks simultaneously, demonstrating strong organizational skills and attention to detail.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Pinspiration
11.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Barn Hand
Fox Ledge Farms
04.2024 - 12.2024
- Consistently met deadlines for daily chores and special projects, contributing to the smooth operation of the barn.
- Increased overall barn efficiency by implementing effective cleaning and maintenance routines.
- Utilized problem-solving skills to address unforeseen challenges in animal care or facility maintenance, ensuring minimal disruption to daily operations.
Babysitter
Private Families
06.2021 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Education
Bacon Academy
Colchester06-2026
Skills
- Customer service
- Active listening
- Critical thinking
- Conflict resolution
- Patience and empathy
- Time management
- Strong work ethic
Timeline
Customer Service Representative
Pinspiration
11.2024 - Current
Barn Hand
Fox Ledge Farms
04.2024 - 12.2024
Babysitter
Private Families
06.2021 - Current
Bacon Academy