Morgan Dolcar
Baltimore,MD
Summary
Detail-oriented Information Systems student with a strong foundation in managing digital ecosystems and streamlining technical workflows. Proven ability to bridge the gap between complex data and actionable business strategies through effective communication and project management. Seeking to leverage technical proficiency in Excel, digital platforms, and systems organization to add value in a dynamic IT or Information Systems role.
Overview
1
1
year of professional experience
Work History
Social Media & Analytics Lead
University of Maryland Baltimore County
Baltimore, Maryland
12.2025 - Current
- Managed a multi-channel digital ecosystem to ensure brand consistency and centralized communication for group members.
- Integrated third-party automation tools to streamline post-scheduling and community management, increasing operational efficiency.
Guest Service Representative
Oak View Group
Baltimore, Maryland
10.2025 - Current
- Resolved guest complaints and ensured guest satisfaction through proactive and effective communication.
- Cultivated high level of guest satisfaction through genuine, enthusiastic, and friendly interactions.
- Assisted guests with inquiries and provided tailored information about events and services to enhance their experience.
- Collaborated with team members to enhance overall guest experience consistently.
Student Teacher Volunteer
Tunbridge Public Charter School
Baltimore, MD
03.2025 - 04.2025
- Developed interactive activities that facilitated student comprehension and application of time management strategies.
- Delivered engaging, age-appropriate presentation on time management, enhancing student understanding and interest.
- Adapted teaching style to meet the diverse learning needs and attention spans of middle school students.
- Exhibited strong communication and public speaking skills, effectively engaging middle school students.
Education
Bachelor of Science - Information Systems
University of Maryland, Baltimore County
Baltimore, MD05-2028
Bachelor of Science - Radiological Sciences
Notre Dame of Maryland University
Baltimore, MD05-2028
Skills
- Information Systems Knowledge
- Data Management and Reporting
- Digital Platforms Operations
- Technical Documentation
- Systems Lifecycle Support
- Customer Service
- Excellent Communication
- Excellent Attention to Detail
- Conflict resolution
- Skilled Problem Solver
- Analytical thinking
- Teamwork
- Independent worker
Timeline
Social Media & Analytics Lead
University of Maryland Baltimore County
12.2025 - Current
Guest Service Representative
Oak View Group
10.2025 - Current
Student Teacher Volunteer
Tunbridge Public Charter School
03.2025 - 04.2025
Bachelor of Science - Information Systems
University of Maryland, Baltimore County
Bachelor of Science - Radiological Sciences
Notre Dame of Maryland University