Morgan Drake
Green Bay,WI
Summary
Compassionate Behavior Technician with a proven ability to enhance client outcomes through effective communication and empathy. Notable for high productivity and timely task completion, demonstrating expertise in behavior modification techniques. A collaborative team player, committed to supporting individuals facing behavioral challenges.
Overview
6
6
years of professional experience
Work History
Behavior Technician
Phoenix Behavioral Health Services
Green Bay, WI
06.2024 - Current
- Monitor client's progress towards identified goals through data collection and analysis.
- Maintain detailed records of sessions including progress notes, daily logs, incident reports and program updates.
- Assist with building life and social skills useful for everyday activities and interactions.
- Identify and address individual problems using clinical team recommendations and solutions.
- Participate in interdisciplinary team meetings to discuss client progress and plan next steps accordingly.
CNA
St. Vincent's Hospital
Green Bay, WI
02.2023 - 03.2024
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Reported changes in patient conditions to registered nurse or physician.
- Participated in educational programs designed to improve knowledge of health care practices.
- Educated patients on self-care techniques that would help them maintain their independence.
Sales Associate
Plato's Closet
Green Bay, WI
04.2020 - 02.2023
- Assisted customers with product selection, sizing and styling.
- Handled customer complaints in a professional manner.
- Maintained up-to-date knowledge of store merchandise and policies.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
CNA
Bellin Hospital
Green Bay, WI
04.2021 - 09.2022
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
Sales Associate
Pet Supplies Plus
Green Bay, WI
07.2019 - 03.2020
- Recommended, selected and located merchandise based on customer desires.
- Greeted customers to determine wants or needs.
- Maintained up-to-date knowledge of store merchandise and policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
Education
Bachelor of Science - Psychology
University of Wisconsin, Green Bay
Green Bay, WI12-2025
Skills
- Behavior assessment
- Client support
- Team collaboration
- Communication skills
- Conflict resolution
- Time management
- Behavior treatment plans
- Data analysis
- Documentation skills
Accomplishments
- Earned lead/supervisor role 6 months after being with the company
- Lead team meetings, where I wrote and delivered speeches
- Served communities all over the U.S. with my church youth group in order to help others live a better life
Personal Affiliations
- Have volunteered at the YMCA for 3 years and assist those with behavioral needs
References
References available upon request.
Timeline
Behavior Technician
Phoenix Behavioral Health Services
06.2024 - Current
CNA
St. Vincent's Hospital
02.2023 - 03.2024
CNA
Bellin Hospital
04.2021 - 09.2022
Sales Associate
Plato's Closet
04.2020 - 02.2023
Sales Associate
Pet Supplies Plus
07.2019 - 03.2020
Bachelor of Science - Psychology
University of Wisconsin, Green Bay
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