Talented Shift Manager driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem-solving and decision-making skills.
Overview
11
11
years of professional experience
Work History
Shift Manager II
HMSHost
Honolulu, HI
05.2024 - Current
Monitored store operations to ensure compliance with company policies and CBA policies.
Managed the scheduling of staff shifts to ensure adequate coverage at all times.
Directed and led employees and team members on effective operations, methods and procedures.
Enhanced operations and boosted productivity through employee training, coaching and assignments.
Managed multiple locations during shifts.
Apprentice Embalmer
Northstar Memorial Group
Kaneohe, HI
02.2023 - Current
Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Maintained database by entering new and updated decedent and account information.
Assisted with embalming processes, including arterial injection and cavity treatment.
Whole Body Order Writer
Whole Foods Market
Charleston, South Carolina
07.2021 - 05.2022
Offered strong customer service skills, keeping customers satisfied
Successfully updated all department inventory to accurate numbers
Keeping a safe and clean department
Succeeded in achieving employee of the quarter within 6 months of employment
Front of House Manager
Paisano’s Pizza Grill
Charleston, South Carolina
06.2013 - 10.2021
Ordered front-of-house inventory.
Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
Assigned work tasks and activities, prepared schedules and managed staffing.
Coached and developed team members to support employee growth and development.