Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Morgan Ellis

Chattanooga,TN

Summary

Natural leader with a warm personality. Dedicated to excellence, experienced in data management and variety of computer skills (Google and Microsoft suite, CRM, ECRM, Quickbooks). Self starter with strong communication, interpersonal, and problem solving skills, Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Front Desk Associate/Bartender

Moxy hotel
09.2022 - Current
  • Outstanding performance reviews.
  • Trained in FOSSEE, ins and outs of Marriott hotel
  • Proficient in guest retention with marriott L.E.A.R.N model
  • Set up reservations/group blocks
  • Run daily reports for hotel
  • Train new employees in Moxy standards
  • Create fun environment for guests, craft cocktails, curate drink specials, maintain management of bar, set up/break down events
  • Greet guests at front desk and engaged in pleasant conversations while bartending and managing check-in process.
  • Calculate billings and posted charges to room accounts, reviewing charges with guests at checkout.
  • Used internal software to process reservations, check-ins and check-outs
  • Collected room deposits, fees, and payments
  • Maintained clean and organized front desk areas to uphold polished company image
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout

Coordinator

First Christian Church
06.2022 - Current
  • Protected children and staff by maintaining strict standards of cleaning, sanitation and hygiene.
  • Built culture-friendly program to help children and parents of diverse backgrounds feel welcome.
  • Verified proper sign-in and sign-out procedures according to optimal security protections for children.
  • Implemented balanced schedules of age-appropriate learning, rest and play.
  • Backed up staff by assisting with difficult behavioral situations.
  • Assisted with onboarding of new employees by providing training and development resources.
  • Coached employees through day-to-day work and complex problems.
  • Gathered and organized materials to support lessons.
  • Collected and analyzed business data from various departments to prepare reports and presentations for superiors.
  • Coordinated with human resources department to handle payroll and personnel databases.
  • Kept high average of performance evaluations.

Office Manager

Wedgecorp Construction
01.2021 - 09.2022
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coordinated special projects and managed schedules.
  • Controlled finances to lower costs and keep business operating within budget.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Founder/Buyer/Merchandiser

Sage and Honey
05.2019 - 10.2021
  • Processed purchase orders and invoices in accordance with company procedures.
  • Monitored incoming orders and tracked progress to meet deadlines.
  • Computed and created purchase orders in to monitor stock levels, verify purchase requisitions, and expedite customer orders.
  • Sourced new vendors and negotiated contracts to reduce costs and improve quality.
  • Reviewed purchasing trends and forecast demand for inventory planning and replenishment.
  • Researched and evaluated market trends and industry developments to optimize purchasing strategies.
  • Placed orders for merchandise consistent with quality, quantity and other specification requirements.

Lead Teacher

Arborlawn Children’s Academy
09.2018 - 05.2019
  • Developed Schedules and Enforce Routines
  • Maintained Safe and Comfortable Environment
  • Provided Age-Appropriate Supervision and Discipline
  • Planned and Implemented Lessons
  • Observed and Communicated Address Cultural and Special Needs.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Worked one-on-one with students to increase overall classroom success.
  • Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners.
  • Maintained detailed records of attendance, test scores and assignment grades for each student to identify trends and rectify issues.
  • Increased student involvement in program offerings through strategic redesign of program processes and methods.

Office Manager/Assesor

Brain Balance Achievement Centers
03.2018 - 03.2019
  • Advanced from coach to assessor with in weeks of starting.
  • Promoted to lead coach within 4 months
  • Promoted to office manager within 6 months
  • Rewarded for having the highest student completion rate
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated special projects and managed schedules.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Defined clear targets and objectives and communicated to other team members.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
  • Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.

Education

Bachelor of Science - Family and Consumer Sciences

Jacksonville State University
Jacksonville, AL
12.2017

Skills

  • Coordinate Events
  • Project Management
  • Manage Contracts
  • Control of Expenses
  • Workflow Optimization
  • Policy and Procedure Modification
  • Billing and Invoicing
  • Administering Payroll
  • Customer Relations
  • Team Bonding
  • Train Employees
  • Scheduling and Coordinating
  • Strategic Planning
  • Excellent Multitasking Abilities
  • Negotiation and Conflict Resolution
  • Volunteer Relations

Certification

CPR Certification First Aid Certification

Timeline

Front Desk Associate/Bartender

Moxy hotel
09.2022 - Current

Coordinator

First Christian Church
06.2022 - Current

Office Manager

Wedgecorp Construction
01.2021 - 09.2022

Founder/Buyer/Merchandiser

Sage and Honey
05.2019 - 10.2021

Lead Teacher

Arborlawn Children’s Academy
09.2018 - 05.2019

Office Manager/Assesor

Brain Balance Achievement Centers
03.2018 - 03.2019

Bachelor of Science - Family and Consumer Sciences

Jacksonville State University

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Morgan Ellis