Summary
Overview
Work History
Education
Skills
Timeline
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Jason Shrago

Deerfield,IL

Summary

Highly-motivated, recent college graduate looking to immerse myself in both the professional and creative worlds. Strive to constantly adapt in order to best serve the needs of the customers and the company. Expertly completes tasks in a timely manner and collaborates effectively with other coworkers. Well-experienced in lengthy projects that take many stages and many different people to come to fruition.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

The Dog Stop
11.2023 - Current
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Maintained a professional clarity and friendly tone via written, spoken, and tele-communications.
  • Streamlined office operations for improved productivity with effective organization and communication skills.

Crowd Management Professional

I.M.P.
07.2022 - 10.2023
  • Facilitated smooth entry and exit processes by coordinating closely with event staff and ticketing systems.
  • Maintained a safe environment by continuously monitoring crowd behavior and addressing any issues or concerns promptly.
  • Trained new team members on crowd management techniques, resulting in improved performance and increased employee retention.

Warehouse Worker

Rare Tea Cellar
06.2020 - 01.2021
  • Collaborated with team members to complete complex projects on schedule and within budget constraints.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.

Education

Bachelor of Arts - Literature

American University
Washington, DC
08.2023

Skills

  • Effective Communication
  • Public Presentations
  • Creative Strategies
  • Coordinate Events
  • Prepare Speeches
  • Customer Satisfaction

Timeline

Front Desk Receptionist

The Dog Stop
11.2023 - Current

Crowd Management Professional

I.M.P.
07.2022 - 10.2023

Warehouse Worker

Rare Tea Cellar
06.2020 - 01.2021

Bachelor of Arts - Literature

American University
Jason Shrago