Jarielle Bryant
OKLAHOMA CITY ,OK
Summary
Dedicated youth development professional skilled in advocating for at-risk youth and fostering inclusive environments. Experienced in hospitality and retail, emphasizing effective communication and teamwork to enhance customer relations. Strong organizational and time management skills drive operational efficiency and positive interactions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Hampton Inn & Suites By Hilton
Alexandria, Louisiana
08.2021 - 12.2025
- Greeted guests warmly and efficiently upon arrival at the hotel.
- Managed phone inquiries and provided accurate information to callers.
- Coordinated room bookings and maintained system for reservations.
- Processed check-ins and check-outs while ensuring guest satisfaction.
- Handled guest complaints and resolved issues promptly and professionally.
- Maintained cleanliness and organization of the front desk area consistently.
- Collaborated with housekeeping to ensure timely room availability for guests.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted customers warmly and made them feel welcome.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
Sales Associate
Dollar general
Leesville, Louisiana
02.2020 - 06.2021
- Assisted customers with product selection and provided excellent service.
- Maintained store cleanliness and organized merchandise on shelves.
- Operated cash register, processed transactions, and handled cash accurately.
- Educated customers on promotions and loyalty programs effectively.
- Resolved customer inquiries and complaints in a professional manner.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
Front Line Worker
Subway
Fort Polk, Louisiana
08.2018 - 11.2019
- Assisted customers in selecting menu items and provided recommendations.
- Greeted customers and provided assistance with their needs.
- Operated cash register and processed customer transactions efficiently.
- Prepared sandwiches and salads according to customer specifications.
- Followed food safety guidelines to ensure product quality and freshness.
- Collaborated with team members to ensure smooth service during peak hours.
- Trained new employees on food preparation and customer service standards.
- Monitored compliance with store policies on returns, exchanges, and refunds.
- Followed safety protocols while operating machinery such as forklifts or pallet jacks.
Education
High School Diploma -
Leesville High School
Leesville, LA05-2019
Some College (No Degree) - Sociology
Northeastern Oklahoma A&M
Miami, OK06-2026
Skills
- Customer service
- Time management
- Team collaboration
- Conflict resolution
- Effective communication
- Organizational skills
- Data entry
- Cash handling
- Call routing
- Sales techniques
- Email and telephone decorum
- Technical support
- Hospitality services
- Initiative-taking
- Effective planning
- Office organization
- Customer assistance and interaction
- Problem-solving skills
- Document management
- Work prioritization
- Listening skills
- Phone etiquette
- Guest relations
- Decision-making
- Leadership and communication
- Communication
- Calm under pressure
Languages
English
Professional
Certification
- CPR CERTIFIED
Affiliations
- VOLUNTEER FOR CHURCH SERVINGS - LEESVILLE,LA BAPTIST (2019-2022)
- VOLUNTEER YOUTH COORDINATOR - LEESVILLE,LA MWR ( 2019-2025)
Timeline
Front Desk Receptionist
Hampton Inn & Suites By Hilton
08.2021 - 12.2025
Sales Associate
Dollar general
02.2020 - 06.2021
Front Line Worker
Subway
08.2018 - 11.2019
High School Diploma -
Leesville High School
Some College (No Degree) - Sociology
Northeastern Oklahoma A&M