Interests in wildlife biology conservation and rehabilitation, ecology, ethology, and evolutionary biology
Morgan Felix
Summary
Detail-oriented individual with exceptional communication and management skills. Demonstrated ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for proactive problem-solving, process optimization, and team support. Committed to continuous learning and personal growth to achieve full potential.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
ASPEN GROVE VET CARE
08.2023 - Current
- Front desk
- Scheduling appointments via phone/email/text/mobile app
- Customer/Patient care
- Maintaining appointment flow/working with medical staff
- Hospital cleaning/organization tasks
- Infectious protocol cleaning
Volunteer - Summer
Northern Colorado Wildlife Center
06.2024 - 09.2024
- Wildlife education/importance
- Learning how to handle difference species (birds,rodents,reptiles)
- Diet management per species
- Cleaning enclosures
- Syringe feeding delinquent intakes
- General clinic cleaning/organization
- Keeping track of inventory (food, supplies)
Pharmacy Technician
CVS
03.2024 - 06.2024
- Entered and processed patients' prescriptions into internal system.
- Counted and labeled prescriptions with correct item and quantity.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Volunteer
W.O.L.F. Sanctuary
03.2023 - 04.2024
- Cleaning enclosure, daily feeding, administering mediations, and walks
- Enrichment for intakes
- Learning about wolf behavior + history
- Community outreach and education
- Training new volunteers
Shift Leader
WALGREENS
09.2022 - 11.2023
- Opening/closing the store
- Handling cash/safe counts
- Fulfilling orders
- Customer Service
- Cross trained in the pharmacy
Sales Lead
SOMA
07.2021 - 08.2022
- Opening and closing store/register
- Processing shipment and orders
- Measuring and bra fitting
- Organizing floor and backstock
- Helped with floor set moves
- Handle paperwork involving daily numbers/profits
Sales Associate (Backstock)
ATHLETA
07.2021 - 12.2021
- Processing shipment and orders
- Organizing backstock
- Replenishment
Sales Associate/Lead
OLD NAVY
11.2020 - 05.2021
- Worked register, and store mobile apps
- Processed shipment and replenishment
- Helped with floor set moves
- Organizing backstock area
Sales Associate/Assistant Manager
le femme boutique
01.2018 - 08.2019
- Formal wear fittings (prom dress, bridal, tuxes)
- Customer service
- Opening and closing store/registers
- Worked register, handling cash, cards, and checks
- Trained new employees
- Ordered inventory and special orders for customers
- Monitored and updated website
Volunteer
peaceable kingdom animal shelter
01.2018 - 07.2019
- Cleaned up animals living spaces/laundry
- Walked dogs
- Helping animals' post-surgery
- Helping with adoption process
- Assisted adoption events
- Fostered rabbits
- Handled donations
Education
Zoology -
Colorado State University
Fort Collins05.2020
Northampton Community College
05.2022
Skills
- People skills
- Customer service
- Retail experience
- Fast-paced environment
- Account updating
- Critical thinking
- Adaptability and flexibility
- Time management
- Organization
- Collaboration talent
- Leadership experience
- Scheduling
- Staff training
References
- Brianna Seeley, Store Manager, Soma, 484-560-1533, Brianna.seeley1@gmail.com
- Jennifer Graffman, Assistant Manager, Soma, 484-201-7063
- Ashley Merrill, Hospital Manager, Aspen Grove, 970-631-2268
Interests
Timeline
Volunteer - Summer
Northern Colorado Wildlife Center
06.2024 - 09.2024
Pharmacy Technician
CVS
03.2024 - 06.2024
Customer Service Representative
ASPEN GROVE VET CARE
08.2023 - Current
Volunteer
W.O.L.F. Sanctuary
03.2023 - 04.2024
Shift Leader
WALGREENS
09.2022 - 11.2023
Sales Lead
SOMA
07.2021 - 08.2022
Sales Associate (Backstock)
ATHLETA
07.2021 - 12.2021
Sales Associate/Lead
OLD NAVY
11.2020 - 05.2021
Volunteer
peaceable kingdom animal shelter
01.2018 - 07.2019
Sales Associate/Assistant Manager
le femme boutique
01.2018 - 08.2019
Zoology -
Colorado State University
Northampton Community College
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