Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Morgan Findlay

Las Vegas,NV

Summary

Proven customer service excellence and time management skills honed at Terribles and as a Camp Counselor at Golf Club at Blackrock. Achieved high accuracy in transactions and fostered positive relationships, enhancing customer loyalty and team efficiency. Demonstrated leadership by mentoring new staff and organizing activities, significantly boosting camp morale.

Overview

6
6
years of professional experience

Work History

Cashier

Terribles
07.2022 - 11.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Camp Counselor

Golf Club at Blackrock
04.2020 - 06.2020

Camp Counselor

Golf Club at Blackrock
04.2019 - 07.2019
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
  • Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
  • Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.

Education

Sociology

Montana State University
Bozeman, MT

Skills

  • Time management skills
  • Cleaning and sanitizing
  • Customer service excellence
  • Reliability and punctuality
  • Written and verbal communication
  • Guest inquiries
  • Sales expertise
  • Spirit, wine, and beer expertise
  • Hospitality and accommodation

Timeline

Cashier

Terribles
07.2022 - 11.2024

Camp Counselor

Golf Club at Blackrock
04.2020 - 06.2020

Camp Counselor

Golf Club at Blackrock
04.2019 - 07.2019

Sociology

Montana State University

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Morgan Findlay