Reliable employee with experience in hospitality and customer service. Strengths include good communication skills, ability to handle high-pressure situations and detail oriented.
Overview
4
4
years of professional experience
Work History
Front of House Employee
Shane Rib Shack
Cartersville, GA
02.2024 - Current
My main responsibility is to keep the front of the store together and clean while also tending to the guest.
Resolving any customer complaints with professionalism while being as time efficient as possible.
Opening and closing the store including mopping, organizing, and stocking things up.
Front of House Employee
Chickfila
Fayetteville, GA
09.2023 - 02.2024
The main focus at Chick-fil-a was to greet and make the customers experience the best it could possibly be. Implementing ways to improve the customer service
I kept up with the lobby and bathrooms and cleanliness around the whole store.
Engaged with customers and gave food, both inside and outside.
Host
Red Lobster
Cartersville, Georgia
06.2021 - 06.2022
As the host it was my responsibility to greet customers, keep up with the cleanliness of the lobby and dining area.
I also answered guest's questions, recommended common favorites and answered the phone.