Skills
Summary
Work History
Education
Certification
Awards and Recognition
Generic

Morgan Frank

Bell,FL

Skills

  • Customer engagement
  • Organized documentation management
  • Customer service expertise
  • Document evaluation
  • Analytical problem-solving
  • Effective team collaboration
  • Detail-oriented approach

Summary

Dedicated professional with a strong background in delivering exceptional support and resolving complex technical issues. Expertise in streamlining processes that enhance user satisfaction and operational efficiency. Proven track record in troubleshooting and customer service, committed to ensuring seamless user experiences and fostering positive relationships. Adept at adapting to dynamic environments while maintaining a focus on quality and results-driven solutions.

Work History

Rehabilitation/Palliative Care Support Specialist

Visiting Angels
Hillsboro, OR
09.2021 - 09.2025
  • Administered medications and monitored patients' health status, ensuring adherence to care plans.
  • Developed individualized care plans based on client needs, preferences, and physician recommendations.
  • Trained new staff on best practices for patient care and safety protocols, fostering a supportive work environment.
  • Collaborated effectively with interdisciplinary healthcare teams to develop comprehensive care plans tailored to individual patient needs.

Domestic Services Professional

Luxury Home Care
Tallahassee, FL
07.2021 - 09.2021
  • Coordinated cross-departmental communication to streamline project workflows.
  • Developed and maintained efficient filing systems for sensitive documentation.
  • Facilitated timely project completion by tracking progress, identifying potential obstacles, and providing support to team members.
  • Leveraged strong organizational skills to maintain accurate records, streamline office procedures, and create a more efficient work environment for team members.

Private Client Care Specialist

Private Patient
Chiefland, FL
09.2020 - 05.2021
  • Communicated effectively with clients and families to address concerns and provide updates on care progress.
  • Provided compassionate personal care, including assistance with daily living activities and mobility support.
  • Developed strong relationships with patients and families, providing emotional support during difficult times.
  • Assisted in managing chronic conditions by monitoring symptoms closely and communicating important information to healthcare providers.

Lead Certified Nursing Assistant

Ayers Health & Rehabilitation Center
Trenton, FL
06.2018 - 04.2021
  • Assisted nursing staff with daily medical procedures and patient assessments.
  • Provided compassionate care to residents, ensuring comfort and well-being.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.

Education

High School Diploma -

Bell High School
Bell, FL
05.2018

Associate of Science - General

Florida Gateway College
Lake City, FL
08.2020

Certification

  • Licensed CNA - 7 Years

Awards and Recognition

Employee of the Month

 Excellent in patient care and framework. 

Recognition of Professionalism

Commended by my supervisors for reliability and strong clinical support,

Positive Patient Feedback

Notes for compassionate care and communication.

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