Morgan Gaither
Atlanta,GA
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
1
1
year of professional experience
2027
2027
years of post-secondary education
Work History
Store Associate
N/A
Atlanta, Ga
07.2025 - 01.2026
- Organized merchandise displays to enhance store appearance.
- Handled returns and exchanges efficiently for customer convenience.
- Ensured the cleanliness and tidiness of the store.
- Provided cash register operations and handled customer payments.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Processed sales transactions using point-of-sale systems.
- Performed daily opening and closing procedures for store operation.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Operated scanning equipment for price checks and stock replenishment.
- Answered telephone to give callers store information and look up order details.
- Organized store displays to ensure maximum visibility of products.
- Answered incoming calls regarding product inquiries or orders.
- Assisted with loading and unloading deliveries from vendors.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Processed returns and exchanges according to company policy.
- Assigned duties such as restocking shelves or cleaning work areas to team members.
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
- Wrapped and bagged purchases to help customers load merchandise into vehicles.
- Maintained knowledge of current promotions, policies concerning payment and exchanges.
- Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
- Identified problems or discrepancies in inventory levels and notified supervisor accordingly.
- Followed loss prevention guidelines to deter theft.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Maintained records related to sales for store management.
- Prepared merchandise for purchase or rental.
- Placed special orders or called other stores to find desired items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Conducted price checks and updated pricing information as needed.
Education
South Atlanta Highschool
Atlanta, Ga03-2026
Skills
- Time management
- Problem-solving
- Fast learner
- Organization
- Responsible
- Patience
- Work ethic
- Cooperation
Timeline
Store Associate
N/A
07.2025 - 01.2026
South Atlanta Highschool