Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Morgan Germany

Houston,TX

Summary

Motivated and detail-oriented professional with hands-on experience in diesel technology, customer service, and account management. Currently pursuing a degree in Artificial Intelligence and Robotics with a strong interest in efficiency and technology-driven problem-solving. Known for clear communication, quick adaptability, and a strong work ethic.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Account Sales Manager

Red Bull
05.2023 - Current
  • Manage 70+ SKUs across a high-volume territory, aiming for a consistent 10% increase above sales targets through strategic merchandising and display setups.
  • Build and maintain strong client relationships by focusing on trust, performance, and consistent execution.
  • Ensure brand standards are met while managing inventory rotation, and account-specific KPIs.
  • Analyze in-store metrics and merchandising trends to adjust product strategies in real time.

Account Manager (Temporary)

MS International, Inc.
11.2022 - 04.2023
  • Handled inbound account management, including order entry, inventory coordination, and client follow-up for a diverse range of building materials.
  • Maintained a high level of accuracy in stock monitoring and order documentation
  • Resolved delivery delays, stock discrepancies, and invoicing issues while ensuring client satisfaction.
  • Coordinated across logistics, warehouse, and field sales teams to ensure seamless order fulfillment and on-time delivery.

Customer Service & Maintenance Support Representative

Penske Truck Leasing
02.2020 - 09.2022
  • Performed preventative maintenance inspections and basic repairs to ensure vehicle safety, readiness, and reliability across a mixed fleet of diesel and gas-powered vehicles.
  • Used Penske’s proprietary systems to document service needs, track maintenance progress, and complete diagnostics.
  • Rotated and replaced tires, conducted fluid checks and top-offs, performed basic component replacements, and supported cooling and electrical system upkeep.
  • Partnered with supervisors and senior technicians to develop new skills and complete manufacturer-grade training.
  • Maintained shop cleanliness and safety standards while directly supporting customers on-site and during dispatch.

Assistant Manager

Finish Line
08.2017 - 01.2019
  • Reduced shrinkage by improving customer service and implementing strategic sales pairings between low- and high-ticket items.
  • Recruited, trained, and developed team members while leading daily operations, inventory control, and visual merchandising.
  • Drove revenue growth by exceeding monthly targets and managing seasonal promotions effectively.
  • Maintained compliance with safety regulations while supporting brand reputation through community engagement.

Education

Bachelor's - Artificial Intelligence and Robotics

Houston Community College
Houston, TX

Skills

  • Operations: PM Scheduling, RO Tracking, Workflow Management, Team Coordination
  • Technology: Python (basic), Microsoft Excel
  • Diagnostics: Diesel Systems, Basic Vehicle Inspection, Maintenance Planning

Certification

  • Vocational Certification – Diesel Technology
  • Houston Community College – Houston, TX
  • - Trained in diesel engine diagnostics, repair procedures, preventative maintenance, and shop safety protocols

Timeline

Account Sales Manager

Red Bull
05.2023 - Current

Account Manager (Temporary)

MS International, Inc.
11.2022 - 04.2023

Customer Service & Maintenance Support Representative

Penske Truck Leasing
02.2020 - 09.2022

Assistant Manager

Finish Line
08.2017 - 01.2019

Bachelor's - Artificial Intelligence and Robotics

Houston Community College

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Morgan Germany