Summary
Overview
Work History
Education
Skills
Timeline
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Morgan Giamberdino

Lockport,NY

Summary

Dynamic and results-driven professional with extensive experience as a Lead Cashier at Niagara County Produce. Expert in training and mentoring staff while fostering a positive team environment. Proven ability in cash handling and empathetic issue resolution, transforming customer complaints into positive experiences. Committed to enhancing workplace safety and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Lead Cashier

Niagara County Produce
09.2020 - Current
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.

Education

Associate of Applied Science - Construction Management

Erie Community College
Buffalo, NY
05-2026

High School Diploma -

Starpoint High School
Lockport, NY
06-2021

Skills

  • Training and mentoring
  • Customer assistance
  • Manager support
  • Workplace safety
  • Cash handling
  • Issue resolution
  • Positive attitude
  • Problem-solving

Timeline

Lead Cashier

Niagara County Produce
09.2020 - Current

Associate of Applied Science - Construction Management

Erie Community College

High School Diploma -

Starpoint High School

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Morgan Giamberdino