Morgan Gibbs
Hoover,AL
Summary
Results-driven Sales Associate with a strong record at Target, recognized for enhancing customer engagement and driving revenue growth through effective sales strategies. Demonstrates exceptional communication skills and problem-solving abilities, contributing to a collaborative team environment. Proven expertise in digital literacy supports innovative approaches to customer service. Aims to leverage these strengths to further enhance sales performance and customer satisfaction.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Sales Associate
Target
D'Iberville, MS
06.2018 - Current
- Utilized digital systems to support customers in finding suitable products.
- Fostered collaborative relationships with colleagues and senior leadership for team effectiveness.
- Organized product layouts and conducted display updates to create visually appealing shopping experiences.
- Executed transactions efficiently through point-of-sale software.
- Facilitated exchanges and reimbursements aligned with corporate guidelines.
- Categorized stockroom merchandise according to measurements, shades, and types.
- Followed company directives and reached defined targets.
- Cultivated customer trust via meaningful interactions and connections.
- Delivered outstanding customer service during interactions.
- Ensured steady inventory flow by refilling shelves promptly.
- Increased revenue through targeted product suggestions.
- Assessed data insights to inform and enhance targeted strategies.
- Strategically organized merchandise to highlight new items and reduce overstock.
- Delivered precise details regarding products, pricing, and services.
- Designed captivating product layouts to enhance customer engagement.
- Executed cashier tasks including handling payments and providing receipts.
Sales Associate
Rue 21
Columbus, MS
11.2017 - 05.2018
- Executed daily tasks with precision and effectiveness.
- Ensured timely provisioning of supplies for uninterrupted operations.
- Exhibited exceptional problem-solving abilities to deliver effective solutions.
- Engaged in conversation with customers using effective interpersonal skills.
- Assessed client demands promptly for effective resolution.
- Provided accurate store, product and service information to callers via telephone.
- Delivered comprehensive training on delivering exceptional customer service.
- Ensured awareness of latest company offers and security measures.
- Arranged restocked items strategically to enhance product promotion.
Team Member
Qualified Staffing Services
Starkville, MS
08.2017 - 11.2017
- Merged skills with team members to successfully deliver results within defined timelines.
- Maintained outdoor areas by performing routine upkeep tasks.
- Delivered assistance during hosted special events.
- Maintained the cleanliness of surrounding spaces on the campus of Mississippi State University.
- Maintained grounds by eliminating debris posing a potential hazard.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Bachelor of Science - Psychology
Oregon State University
Corvallis, OR 08.2024 - Current
Bachelor of Science - Psychology
University of Arizona
Tucson, AZ 08.2022 - 08.2024
Bachelor of Science -
Mississippi State University
Starkville, MS 08.2016 - 05.2018
High School Diploma -
Wenonah High School
Birmingham, AL05-2016
Skills
- Guest Services Expertise
- Stock Management
- Cross-Functional Teamwork
- Critical Thinking Skills
- Customer Interaction
- Proficient in Managing Multiple Tasks
- Collaborative Partnership Building
- Point Of Sale Proficiency
- Clear and Concise Communication
- Effective Sales Planning
- Customer Service Expertise
- Client Account Management
- Skilled in Microsoft Applications
- Technical Assistance Proficiency
- Digital Literacy
- Routine Maintenance Cleaning
- Logistics Coordination
- Mentorship Development
- Problem-Solving Expertise
- Workplace Flexibility
References
References available upon request.
Timeline
Bachelor of Science - Psychology
Oregon State University
08.2024 - Current
Bachelor of Science - Psychology
University of Arizona
08.2022 - 08.2024
Sales Associate
Target
06.2018 - Current
Sales Associate
Rue 21
11.2017 - 05.2018
Team Member
Qualified Staffing Services
08.2017 - 11.2017
Bachelor of Science -
Mississippi State University
08.2016 - 05.2018
High School Diploma -
Wenonah High School
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