Morgan Griffin
Dallas,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Insurance Agent
American Income Life Insurance Company
Dallas, Tx
01.2024 - Current
- Assisted clients in selecting appropriate insurance policies for their needs.
- Educated clients on benefits and coverage options available through American Income Life.
- Conducted policy reviews to ensure client satisfaction and understanding of terms.
- Educated customers on the importance of maintaining adequate insurance coverage.
Invisalign specialist
Lederman & lederman
Bellevue, WA
02.2022 - 01.2024
- Managed client communications and resolved inquiries efficiently.
- Developed training materials for new team members and conducted sessions.
- Coordinated project timelines and ensured adherence to deadlines.
- Maintained documentation and records for compliance purposes.
Dental Assistant/invisalign
Kirkland Family Dentistry
Kirkland, WA
05.2020 - 02.2022
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Took digital X-rays of teeth using radiographic equipment.
- Educated patients on proper oral hygiene techniques and habits with Invisalign trays.
Dental Assistant
Sunrise dental
Puyallup, WA
11.2015 - 05.2020
- Assisted in patient care during dental procedures and examinations.
- Prepared treatment rooms with necessary instruments and materials for procedures.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Managed patient records and maintained confidentiality of sensitive information.
Skills
- Client education
- Customer relationship management
- Sales strategy development
- Effective communication
- Time management
- Attention to detail
Timeline
Insurance Agent
American Income Life Insurance Company
01.2024 - Current
Invisalign specialist
Lederman & lederman
02.2022 - 01.2024
Dental Assistant/invisalign
Kirkland Family Dentistry
05.2020 - 02.2022
Dental Assistant
Sunrise dental
11.2015 - 05.2020