Morgan Hall
Pearland,TX
Overview
3
3
years of professional experience
Work History
Chiropractic Assistant/Front Desk Receptionist
Parkway Family Chiropractic
Sugar Land, TX
02.2023 - Current
- Properly verified patients' insurance and informed patients' of their insurance coverage for treatment
- Effectively answered patients' inquires about new patient process, their care plans, and billing
- Thoroughly assessed and sent out insurance claims for more than 30+ patients throughout the work day
- Managed scheduling for patients both over the phone and in person for more than 30+ patients daily and ensured that urgent emails were sent promptly
- Assisted chiropractor with treatments including therapeutic exercises, electrical muscle stimulation, and muscle massages
- Transcribed medical notes for the doctor to record any new or unknown injuries the patients' may have experienced since last visit
- Appropriately faxed out and received medical record requests and medical health information
Veterinarian Technician Assistant
VCA Premier Animal Hospital
Cedar Park, Texas
08.2021 - 11.2021
- Provided assistance to technicians and veterinarians in assessing/diagnosing animal patients
- Provided front desk support by scheduling appointments and facilitating customer check-ins on a daily basis
- Conducted initial assessments of animal patient's vitals
- Performed immunization and anal gland examinations on animal patients
- Monitored surgery and boarding patients at the hospital to alert doctors/technicians of an emergency.
Customer Service Advocate/ Brand Ambassador
Apex Solutions
League City, Texas
- Engaged with customers to provide information about the retail products being promoted
- Strengthened business management skills by attending weekly meetings and gave/received feedback from management and team
- Negotiated with customers to ensure they understood the entirety of the promotions
- Resolved customer issues regarding the products being promoted
- Followed up with customers after they purchased the products
- Kept a detailed record of customers who accepted/denied promotions.
Hostess
Pluckers Wing Bar
Houston, TX
- Assisted guests with check-in and managed reservations to update team members of any cancellations or add-ons
- Greeted guests upon entry to the restaurant and ensured they were aware of the approximate wait time
- Confirmed the number of people in the party to prevent disorganization in the restaurant
- Kept record of the seating chart to ensure that the restaurant environment ran smoothly
- Answered calls for To-Go orders in a promptly manner and informed customers about any menu changes or pricing
- Ensured that the dining area was clean and organized
Education
Bachelors of Science in Biology -
University of Houston
05.2021
Bachelors of Science in Biology -
Baylor University
10.2016
High School Dual Enrollment -
Christian Brothers University
05.2016
Skills
- Proficient in Excel, Word, PowerPoint
- Passionate about Health Care
- Excellent Communication Skills
- Efficient time management skills
- Works well in Individually/Teams
- Leader
- Determined and Dedicated
- Great at Multitasking
- Effective prioritizing skills
- Exceptional Analytical Thinking Skills
Awards
National Society of Leadership and Success
Timeline
Chiropractic Assistant/Front Desk Receptionist
Parkway Family Chiropractic
02.2023 - Current
Veterinarian Technician Assistant
VCA Premier Animal Hospital
08.2021 - 11.2021
Customer Service Advocate/ Brand Ambassador
Apex Solutions
Hostess
Pluckers Wing Bar
Bachelors of Science in Biology -
University of Houston
Bachelors of Science in Biology -
Baylor University
High School Dual Enrollment -
Christian Brothers University