Morgan Harwin
Milwaukee
Summary
Results-driven nutrition intern skilled in dietary planning and client education, with a proven ability to develop tailored dietary advice based on comprehensive nutritional data analysis. Demonstrates strong communication and teamwork capabilities, fostering collaboration with healthcare teams to enhance client health outcomes. Adept in health promotion strategies aimed at achieving sustainable lifestyle changes for diverse populations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cocktail Waitress
Saint Kate Arts Hotel
Milwaukee
03.2024 - Current
- Engaged with guests in a friendly and professional manner, promptly seating them and attending to their needs throughout their visit
- Managed multiple tasks efficiently, including taking orders, serving drinks, and processing payments swiftly to enhance guest satisfaction
- Worked closely with kitchen and bar staff to ensure seamless service delivery and maintain high standards of cleanliness and organization
- Proactively suggested additional items and promotions to guests, effectively increasing sales and enhancing the overall guest experience
A.M. & P.M. Server/Cocktail Waitress
Stella Van Buren-The Westin Milwaukee
Milwaukee
03.2023 - 10.2024
- I assisted customers in order selection, recommended specific menu items, and ensured prompt, accurate service
- I ensured high guest check averages by suggesting and selling additional food and beverage items
- Continually visited guest tables to promote inviting and attentive service
- I provided direct assistance to the bartender and lounge staff
- I coordinated with the kitchen staff to ensure timely and accurate order preparation
- Regularly follow up with guest tables and promptly fulfill additional requests
- Collect payments and balance transactions with receipts
- Expertise in using Micros POS systems to improve customer service and efficiency
- Proficient in using all aspects of the Micros POS system, including inventory management, customer relations, and reporting
Nutritional Sciences Student Intern
Thrive Holistic Medicine
Milwaukee, Wisconsin
01.2024 - 04.2024
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
Bartender
Bittercube-North Avenue Market
Milwaukee
07.2022 - 02.2023
- I provided a clean workspace at the bar all while making sure to greet the guests into our market
- I helped open and close the bar
- I made and served handcrafted cocktails to guests at the market as well as took orders at the bar top
- I provided background knowledge to our guests about our menus and helped the guest pick the right cocktail best suited for them
- I rang in the orders as well as closed them for guests while practicing food safety in a clean work environment
Recreational Gymnastics Coach
In Motion Gymnastics
Council Bluffs
08.2019 - 12.2021
- I taught gymnasts from the ages of 4-14 years old the basic fundamentals of gymnastics and the importance of proper form, technique, and safety when executing skills
- I taught recreational classes mostly along with the competitive teams
Office Manager
Ventura 21 Inc.
Roselle
06.2017 - 07.2018
- I answered phone calls ranging from questions about billing, booking parties, and had to resolve numerous complaints
- I received payments for parties, association bills, and fees
- I did file work and organization mostly of important documents as well as opened and closed the clubhouse, which included locking all doors and setting up security system
- I filled out contracts for events for liability reasons and hand wrote receipts
Education
Bachelor's Degree - Nutritional Sciences/Pre-Dietetics
University of Wisconsin-Milwaukee
Milwaukee, WI03-2024
Associate in Science (AS) - Exercise Science & Applied Nutrition
Iowa Western Community College
Council Bluffs, IA12.2021
Associate in Science (AS) - General Studies Applied Science
Iowa Western Community College
Council Bluffs, IA12.2021
High school diploma -
Lake Park High School
Roselle, IL05.2018
Skills
- Customer service
- Customer Dining Experience
- Collaborative Team Member
- Operational Efficiency
- Sales Expertise
- Athletic Coaching
- Effective Organizational Skills
- Educational Instruction
- Effective Time Management
- Point Of Sale Expertise
- Retail Mathematics
- Food safety
- Hotel experience
- Strong Verbal Communication
- Dietary Evaluation
- Nutrient Profiling
- Interpersonal and written communication
- Attention to detail
Certification
- Driver's License, Present
- BLS/CPR, 03/01/23
- Heartsaver First Aid, 03/01/23
- Seal of Biliteracy in Spanish, Present
- AED Certification, Present
- Food Handler Certification, Present
Languages
Spanish, Intermediate
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
Work style: Reliability, Proficient, 12/01/21, Tendency to be reliable, dependable, and act with integrity at work
Timeline
Cocktail Waitress
Saint Kate Arts Hotel
03.2024 - Current
Nutritional Sciences Student Intern
Thrive Holistic Medicine
01.2024 - 04.2024
A.M. & P.M. Server/Cocktail Waitress
Stella Van Buren-The Westin Milwaukee
03.2023 - 10.2024
Bartender
Bittercube-North Avenue Market
07.2022 - 02.2023
Recreational Gymnastics Coach
In Motion Gymnastics
08.2019 - 12.2021
Office Manager
Ventura 21 Inc.
06.2017 - 07.2018
Bachelor's Degree - Nutritional Sciences/Pre-Dietetics
University of Wisconsin-Milwaukee
Associate in Science (AS) - Exercise Science & Applied Nutrition
Iowa Western Community College
Associate in Science (AS) - General Studies Applied Science
Iowa Western Community College
High school diploma -
Lake Park High School
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