Morgan Haslow
Summer Moon Coffee
Waukesha,WI
4
years of professional experience
Hospitality professional with extensive experience in managing shifts, training staff, and delivering exceptional customer service. Known for fostering collaborative team environment and achieving operational efficiency. Reliable and adaptable, skilled in multitasking and addressing customer needs promptly.
Work History
Barista/ Shift Lead
3 Years 1 Month- Prepared high-quality beverages following established recipes and standards.
- Operated espresso machines and brewing equipment with precision and care.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Maintained cleanliness and organization of workstations to enhance efficiency.
Lead Barista
5 Months- Led daily operations, ensuring efficient workflow and high-quality beverage preparation.
- Trained and mentored new baristas on coffee brewing techniques and customer service standards.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
Before and After School Care Assistant/Lunch Assistant
4 Months- Maintained a clean and organized environment conducive to learning and play.
- Supervised daily activities and ensured child safety during before and after school programs.
Head Coach
6 Months- Implemented game strategies to optimize competitive advantages during matches.
- Analyzed player performance data to inform coaching decisions and adjustments.
- Established communication protocols with players and parents, enhancing engagement and support.
- Mentored assistant coaches, fostering professional growth and teamwork principles.
Assitant Coach
8 Months- Assisted head coach in game strategy and match preparation.
- Fostered positive team culture through effective communication and support.
- Implemented feedback mechanisms to improve player performance and engagement.
Guest Services Staff Member
3 Months- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Operated water slides alongside lifeguards to ensure safety
- Utilized strong communication skills to effectively resolve guest complaints and concerns.
- Took orders and delivered food to various Cabanas
Education
High School Diploma
- Honor Roll 2022-2024
- Dean's List 2022-2024
- 3.98 GPA
- cum laude graduate
- National Honor's Society Member
- Extracurricular Activities: [Varsity Soccer, Volleyball, BAsketball, Cross Country, Track & Field]
No Degree - Nursing
- Dean's List 2025-2026
- 3.92 GPA
Skills
Espresso machine operation
Barista training
Sanitation practices
Cash handling proficiency
Inventory management
Supply ordering
Food safety compliance
Cleanliness standards
Timeline
Lead Barista
7 Brew
10.2025 - 03.2026Read More
Before and After School Care Assistant/Lunch Assistant
Trinity Oaks Christian Academy
01.2025 - 05.2025Read More
Head Coach
Balance Volleyball Club
01.2025 - 07.2025Read More
Assitant Coach
Balance Volleyball Club
11.2023 - 07.2024Read More
Barista/ Shift Lead
Summer Moon Coffee
07.2023 - CurrentRead More
Guest Services Staff Member
Sunburst Bay Aquatic Center
06.2022 - 09.2022Read More
University of Wisconsin, Stevens Point
No Degree from Nursing
Read More
Cary Grove High School
High School Diploma
Read More