Morgan Hawkins- Griffin
Lebanon,TN
Summary
Compassionate Adult Case Manager with comprehensive knowledge of social service programs and community resources. Skilled at identifying needs and developing effective plans of action to provide intervention and assistance. Possesses strong organizational, interpersonal and communication skills.
Overview
6
6
years of professional experience
Work History
Adult Case Manager
Mental Health Cooperative
06.2023 - Current
- Able to provide clients with compassionate care and assisting them with any resources that they might need
- Conducted daily phone calls with clients who needed a contact for each month
- Diligent with time management and attention to detail when it comes to work and client care
- Exceeds justifications for contacts with clients, care plans and other documents ahead of time
- Meets with more than half of caseload per month face to face
- Developed strong rapport with clients, fostering trust and open communication.
- Improved client retention rates with consistent follow-ups, ensuring progress towards goals.
Psychiatric Technician
Middle Tennessee State Institute
09.2022 - 06.2023
- Conducted 15-minute suicide checks on each patient
- Conducted groups as needed with the patients (how patients can use coping skills to cope with their depression for example)
- Have experience in verbal and physical deescalating skills with individuals who have been agitated and were wanting to harm themselves or the staff
Case Manager
Gallatin Center for Rehab and Healing
06.2022 - 09.2022
- Experience in working with individuals who had been admitted to the facility for rehab or long-term care
- Conducted care conferences (care plans) with the patient and their loved ones as needed
- Coordinated discharge paperwork with the patient, coordinated their medications and any equipment needed for their discharge to go home
Certified Nurse’s Assistant
Bellwood Assisted Living
01.2020 - 05.2022
- Assisted the residents with their ADL care as needed
- Assisted the kitchen staff with passing meals
- Conducted activities for the residents such as Bingo
- Conducted Medication Pass as needed
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Mental Health Technician/Counselor
Tristar Skyline (Madison Campus)
03.2021 - 05.2022
- Conducted 15-minute suicide checks on each patient
- Conducted groups as needed with the patients (how patients can use coping skills to cope with their depression for example)
- Have experience in verbal and physical deescalating skills with individuals who have been agitated and were wanting to harm themselves or the staff
Certified Nurses Assistant
Sumner Regional Medical Center
05.2018 - 01.2020
- Worked specifically with hospice patients and assisted them with end-of-life care
- Checked vitals every 4 hours
- Assisted nurses with retrieving blood sugars as needed
- Sat 1:1 with individuals who were 6404 or were having Suicidal Ideations and were wanting to harm themselves
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Education
Bachelor of Science - Psychology
Middle Tennessee State University
Murfreesboro TN 05.2022
Master of Science - Mental Health Counseling
University of Phoenix
Phoenix, AZ05.2026
Skills
- Client Advocacy
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Multitasking
- Reliability
- Maintaining confidentiality
Timeline
Adult Case Manager
Mental Health Cooperative
06.2023 - Current
Psychiatric Technician
Middle Tennessee State Institute
09.2022 - 06.2023
Case Manager
Gallatin Center for Rehab and Healing
06.2022 - 09.2022
Mental Health Technician/Counselor
Tristar Skyline (Madison Campus)
03.2021 - 05.2022
Certified Nurse’s Assistant
Bellwood Assisted Living
01.2020 - 05.2022
Certified Nurses Assistant
Sumner Regional Medical Center
05.2018 - 01.2020
Bachelor of Science - Psychology
Middle Tennessee State University
Master of Science - Mental Health Counseling
University of Phoenix
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