Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Morgan Herzik

Schulenburg,TX

Summary

Certified professional with strong background in pharmacy operations, medication management, and patient care. Known for reliability, adaptability, and effective collaboration with healthcare teams to achieve optimal outcomes. Skilled in prescription processing, inventory control, and providing exceptional customer service. Highly organized with focus on accuracy and compliance with regulatory standards.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Your Hometown Pharmacy
05.2016 - Current
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried both OTC and prescription medications to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Increased customer satisfaction by delivering friendly, personalized service during transactions.
  • Counted, measured and compounded non-sterile medications following standard procedures.
  • Communicated directly with doctors offices via telephone, fax and email.
  • Helped schedule off-site vaccine clinics around the community to over 30 different school districts and businesses as the Vaccine Program Coordinator.
  • Worked as the DME Manager for over 2 years and made sure the DME department ran smoothly.

Middle School Girls Soccer Coach

Fort Bend Christian Academy
10.2014 - 04.2016
  • Mentored new coaches joining the program, providing guidance on coaching strategies and best practices.
  • Contributed to a positive school culture by participating in staff meetings, professional development opportunities, and campus events as needed.
  • Promoted sportsmanship, teamwork, and discipline among players through consistent reinforcement of core values.
  • Built relationships with youth soccer players and family members.

Substitute Teacher

Fort Bend Christian Academy
05.2014 - 04.2016
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Worked as one of the after school care administrators.

Education

Bachelor of Science - Interdisciplinary Studies

Texas A&M University
College Station, TX
05-2014

Skills

  • Problem-solving skills
  • Manual and automated medication dispensing
  • Pharmacy and customer records management
  • HIPAA
  • Advanced math skills
  • Pharmacy operations
  • Point of sale systems proficiency
  • Processing payments
  • Interpreting orders
  • Drug storage procedures

Certification

  • Compounding Essentials for Pharmacist and Technicians – Professional Compounding Centers of America.
  • HIPAA Compliance Certification – Various Accredited Providers.
  • Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).

Languages

American Sign Language
Professional Working

Timeline

Certified Pharmacy Technician

Your Hometown Pharmacy
05.2016 - Current

Middle School Girls Soccer Coach

Fort Bend Christian Academy
10.2014 - 04.2016

Substitute Teacher

Fort Bend Christian Academy
05.2014 - 04.2016

Bachelor of Science - Interdisciplinary Studies

Texas A&M University

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Morgan Herzik