Morgan Holznagel
Malden,MA
Summary
Dynamic and adaptable professional with a proven track record of delivering exceptional service at Yard House Restaurant and fostering resilience in at-risk youth at REACH center of MHA Columbia Greene. Demonstrates strong organizational skills and strategic critical thinking, excelling in clear communication and professional commitment. Achieved significant team leadership and training success, enhancing operational efficiency and client satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server/Bartender
Yard House Restaurant
Boston, MA
10.2023 - Current
- Delivered outstanding service to numerous guests each day.
- Welcomed guests, answered questions, and recommended various options to increase profits.
- Trained new employees in performing their duties efficiently.
- Managed team activities during high-profile events and gatherings.
Undergraduate Student Intern
REACH center of MHA Columbia Greene
Catskill, NY
06.2023 - 08.2023
- Worked with small groups of at-risk adolescents whose lives had been affected by substance abuse and interpersonal violence in an OASAS sponsored Youth Clubhouse.
- Collaborated with at-risk youth to enhance resilience and develop coping techniques.
- Cultivated trust and understanding among patients' support systems.
- Managed adherence to HIPAA standards concerning patient privacy.
Education
Bachelor of Arts - Psychology
SUNY Potsdam
Potsdam, NY05-2023
High School Diploma -
Greenville Central High School
Greenville06-2019
Skills
- Strong Organizational Skills
- Consistent Professional Commitment
- Optimistic Mindset
- Strategic Critical Thinking
- Clear Communication
- Adaptable to New Concepts
Certification
- Narcan Certified
Timeline
Server/Bartender
Yard House Restaurant
10.2023 - Current
Undergraduate Student Intern
REACH center of MHA Columbia Greene
06.2023 - 08.2023
Bachelor of Arts - Psychology
SUNY Potsdam
High School Diploma -
Greenville Central High School
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