Morgan Hopper
Enville,TN
Summary
Detail-oriented secretary with extensive experience in office administration and document preparation. Proven track record in managing calendars, enhancing filing systems, and delivering exceptional customer service while supporting client needs.
Overview
13
13
years of professional experience
Work History
Secretary
Self-employeed
Enville, TN
05.2021 - Current
- Managed scheduling and calendar coordination for multiple clients, ensuring timely appointments and efficient use of time.
- Developed and maintained filing systems to enhance document retrieval and organization for various projects.
- Handled client communications through phone calls and emails, providing prompt responses and excellent customer service.
- Prepared reports and presentations using software tools to support client meetings and project updates effectively.
- Maintained daily report documents, memos and invoices.
- Maintained electronic filing systems and categorized documents.
Home Daycare Provider
Self-employeed
Lexington, TN
01.2017 - 03.2021
- Developed age-appropriate curriculum fostering social, emotional, and cognitive growth in children.
- Managed daily schedules, ensuring a balanced mix of educational activities and playtime.
- Implemented safety protocols maintaining a secure environment for children.
- Communicated regularly with parents regarding child development and daily activities.
- Oversaw meal planning, adhering to dietary guidelines to support children's health needs.
Summer Teller
BancorpSouth
Jackson TN
03.2016 - 08.2016
- Processed customer transactions efficiently and accurately.
- Assisted clients with account inquiries, providing exceptional service and support.
- Maintained cash drawer integrity through diligent balancing and reconciliation practices.
- Responded promptly to customer concerns, ensuring satisfaction and loyalty retention.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
Sales Associate
Dollar General
Parsons, TN
07.2013 - 11.2014
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store cleanliness and organization for optimal operational efficiency.
- Processed transactions accurately using point-of-sale systems to ensure seamless checkout experience.
- Stocked shelves and managed inventory levels to meet customer demand effectively.
Education
Bachelor of Science - Accounting
Western Governors University
Salt Lake City, UTNo Degree - Nursing
University of Tennessee
Martin, TNSkills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- File management
- Document preparation
- Complex Problem-solving
- Spreadsheet management
Timeline
Secretary
Self-employeed
05.2021 - Current
Home Daycare Provider
Self-employeed
01.2017 - 03.2021
Summer Teller
BancorpSouth
03.2016 - 08.2016
Sales Associate
Dollar General
07.2013 - 11.2014
Bachelor of Science - Accounting
Western Governors University
No Degree - Nursing
University of Tennessee