Morgan Hudgins
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Recognized for excellent customer service and delivering impressive results. Full-time student, 2nd year, with a 4.0 GPA. Working on a Bachelors degree in Business Administration with a concentration in Project Management and a certificate in Accounting. Familiar with Microsoft Word and Excel. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Sales Associate
Hot Topic
09.2021 - 01.2022
- Seasonal Position
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Customer Service Representative
Rainforest Cafe - Disney
02.2018 - 03.2020
- Shift Lead and Trainer
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Server
Cielo Blue
01.2018 - 12.2018
- Shift Lead and Trainer
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Science - Business Administration And Project Management
Southern New Hampshire University
Hooksett, NH01.2027
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Reliable and punctual
- Relationship Building
- Microsoft Word and Excel
- Meeting deadlines
Timeline
Sales Associate
Hot Topic
09.2021 - 01.2022
Customer Service Representative
Rainforest Cafe - Disney
02.2018 - 03.2020
Server
Cielo Blue
01.2018 - 12.2018
Bachelor of Science - Business Administration And Project Management
Southern New Hampshire University