Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Mobile Crisis Responder
RHA Health Services LLC
02.2023 - Current
Respond to mental health crises in community settings (homes, hospitals, schools, public spaces) as part of a multidisciplinary crisis team
Utilize de-escalation techniques and trauma-informed practices to stabilize individuals in crisis
Collaborate with law enforcement, EMS, hospitals, and community service providers to ensure coordinated care
Provide brief therapeutic interventions and connect individuals with appropriate mental health and substance abuse resources
Supportive Education and Employment Specialist
RHA Health Services LLC
02.2022 - 02.2023
Assessed individual client barriers to employment and implemented targeted strategies to enhance job readiness and career advancement
Provided hands-on job coaching, skill development, and continuous support to ensure successful job placement and long-term retention
Cultivated partnerships with a wide range of employers to create inclusive, competitive, and sustainable employment opportunities for clients
Guided clients toward educational achievement by supporting enrollment, academic progress, and skill-building initiatives aligned with career goals
Behavioral Health Technician
Children's Service Center
06.2020 - 06.2021
Managed a caseload of 12 students with mental illness and intellectual or physical disabilities, providing individualized academic and behavioral support
Delivered crisis intervention, emotional regulation techniques, time-out strategies, and psychosocial rehabilitation activities to promote stability and growth
Collaborated with parents and guardians to enhance understanding of educational objectives, learning expectations, and behavioral standards
Boosted classroom engagement and focus by modeling appropriate behavior, reinforcing discipline, and fostering a respectful learning environment
Collaborated with parents and guardians to enhance understanding of educational objectives, learning expectations, and behavioral standards
Psychiatric Technician II
Novant Health New Hanover Regional Medical Center
06.2019 - 06.2020
Implemented crisis intervention protocols to ensure the safety and well-being of patients and staff during high-risk situations
Built trusting relationships with diverse patient populations by practicing empathetic listening and trauma-informed communication
Applied evidence-based de-escalation techniques to manage behavioral crises and maintain a therapeutic, recovery-focused environment
Maintained thorough and timely documentation of patient progress, enabling seamless communication across interdisciplinary care teams