Amber Huff
Kansas City,KS
Summary
Trauma-informed individual with more than 10 years of law enforcement experience. Crisis prevention specialist trained in conflict resolution and trauma-informed care for victims of violent crimes. Exceptional communication skills and active listening skills. Empathy and compassion for individuals in distress. Passionate, hardworking, and ambitious, working with very diverse populations. Strong communication skills with expertise in cognitive services, conflict management, problem-solving, and crisis intervention. Team player and always willing to help where needed. Excellent communication skills, developed through both past and current experience.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Mobile Crisis Responder
ReDiscover
07.2024 - Current
- Crisis Intervention: Respond to calls alongside police officers involving individuals in crisis, such as those experiencing mental health issues, substance abuse problems, domestic disputes, etc.
- Collaborate closely with law enforcement personnel, healthcare professionals, social service agencies, and other community partners to coordinate and enhance services.
- Provide community-based, on-site interventions. Assess safety, de-escalate crises, create stabilization plans, and link individuals to local resources to prevent unnecessary emergency room visits or law enforcement involvement.
Assessment: Conduct comprehensive assessments of individuals to determine their immediate needs and risks, considering factors like safety, mental health, and substance abuse. Thorough assessments assess overall immediate risks of individuals in crisis.
Complete risk and suicide evaluations, triage mental status, and determine the appropriate level of care. - Connect clients to least-restrictive outpatient care, voluntary treatment options, or facilitate emergency hospitalization only when imminent risk is present. Complete Affidavits for involuntary holds when safety risks are present and safety cannot be maintained.
- Build relationships with community organizations to enhance outreach efforts and resources. Assist individuals in accessing resources within the community. Connect individuals to appropriate social services, including mental health, housing assistance, counseling, etc.
- De-escalation: Utilize de-escalation techniques and communication skills to defuse situations.
- Follow-Up: Provide follow-up support to individuals and families to ensure they are accessing and benefiting from recommended services.
- Community Outreach: Proven ability to build trust with vulnerable individuals and connect them to long-term social service agencies/resources.
- Collaboration: Collaborate closely w/ law enforcement, healthcare professionals, social service agencies, & other community partners to coordinate services.
- Works closely with crisis response staff, law enforcement, emergency responders, and community partners to coordinate and provide support to individuals in need.
- Monitor progress through follow-up contact, ensuring utilization& benefit from arranged mental health & social service referrals.
Provide follow-up support through service linkage, ongoing monitoring, and crisis management to ensure continuity of care. - Applies de-escalation techniques and crisis stabilization services to a variety of individuals in a variety of settings
- Skilled in building trust, conducting trauma-informed field assessments, and connecting vulnerable individuals to housing, medical care, and mental health services.
- Documentation: Maintain detailed records and documentation of interactions and interventions. Complete accurate clinical screening tools, intake summaries, and electronic health record (EHR) notes immediately after interaction.
- Ability to maintain strict confidentiality and adhere to security protocols regarding classified or sensitive information
- Exercise sound judgment and maintain composure when handling highly sensitive or classified material. Adheres to all regulations regarding confidentiality.
Mental Health Technician
Wyandot Center
05.2020 - 11.2024
- Provided direct care and support to patients with various psychiatric disorders, assisted with daily activities, and maintained a safe and therapeutic environment during their stay on the unit.
- Facilitated therapeutic and psychoeducational group activities.
- Recorded patient vital signs & notify Nursing Team of any issues.
- Assisted nursing staff with daily admissions and discharges.
- Managed aggressive behaviors using certified de-escalation techniques
- Administered and monitored patients' medications as prescribed.
- Observed patients & documented behavior, mood, and appearance.
- Assisted in development & implementation of individual treatment plans.
- Documented patient progress, incidents, and other relevant information
- Collaborated with multidisciplinary teams to coordinate care and communicate patient progress.
Assistant Field Services Administrator
Unified Government of Wyandotte County
01.2017 - 01.2020
- Supervised a team of probation officers, conducting weekly reviews of high-risk offender case files.
- Supervised High-Profile Cases.
- Investigated probation violations. Requested warrants and assisted law enforcement in executing warrants.
- Assisted in making arrests and executing probation violation warrants
- Completed monthly staff development & coordinated trainings.
- Reviewed investigation reports, warrants, and motions.
- Conducted investigation reports and provided findings to the Courts.
- Interviewed defendants, victims, & law enforcement, and presented evidence to the courts.
- Performed random drug screenings, home visits, and electronic GPS monitoring checks on high-risk offenders.
- Maintained relationships with Judges, Prosecutors, Police Dept, and surrounding agencies.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times.
- Actively participated in multidisciplinary team meetings to discuss case progress.
- Collaborated with law enforcement agencies to monitor high-risk offenders.
Intensive Supervision Officer- Adult
Unified Government of Wyandotte County
08.2011 - 01.2017
- Conducted assessments to ensure compliance with court orders. Wrote detailed reports to the courts regarding clients' progress.
- Enforced court-ordered conditions, prepared detailed reports, & presented cases during court hearings.
- Collaborated with community organizations and provided resources for probationers. Connected probationers to necessary resources.
- Communicated with families, treatment providers, and law enforcement to ensure community safety
- Prepared detailed reports for court regarding progress and compliance.
- Monitored Probation violations and filed warrants
- Maintained case files & documented contacts daily.
- Maintained strong partnerships with local law enforcement agencies for a coordinated approach to public safety initiatives.
- Filed Court documents and attended hearings/ testified in Court
- Promoted public safety through proactive engagement and supervision.
Education
Associate's degree - Addictions Counseling & Mental Health
KCKCC
Kansas City, KS05-2023
Bachelor of Science - Criminal Justice
Missouri Western State University
Saint Joseph, MO01-2008
Skills
- (CIT) - Certified
- Trauma-Informed - Certified
- De-escalation Techniques- Certified
- CPR & MH First Aid - Certified
- Mo Notary ( expires 2028)
- Teamwork, networking and collaboration
- Build relationships with community members
- Documentation & Report Writing
- Community policing & outreach
- Active Listening & Empathy
- Calm under pressure
- Time management
- Attention to detail
- Decision making
- Crisis Management
- Mental health experience
- Referral coordination
- Law enforcement experience
- Court testimony
- Organization and time management
Certification
- CPR Certification, 01/01/18
- First Aid Certification, 01/01/18
- Crisis Intervention Team (CIT) Training, 01/01/18
- Emerging Leaders Academy, 07/01/16
- Driver's License
- Trauma Informed Care Certified
- EMDR Certification
- AED Certification
- Certified Behavioral Health Technician
- Counseling Certification
Timeline
Mobile Crisis Responder
ReDiscover
07.2024 - Current
Mental Health Technician
Wyandot Center
05.2020 - 11.2024
Assistant Field Services Administrator
Unified Government of Wyandotte County
01.2017 - 01.2020
Intensive Supervision Officer- Adult
Unified Government of Wyandotte County
08.2011 - 01.2017
Associate's degree - Addictions Counseling & Mental Health
KCKCC
Bachelor of Science - Criminal Justice
Missouri Western State University