Morgan Idol
Windermere
Summary
Dynamic 5th Grade Math and Science Teacher with a proven ability to develop engaging lesson plans and implement hands-on experiments. Known for effective communication and collaboration with both students and parents to enhance learning outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
5th Grade Math and Science Teacher
Orange County Public Schools
Orlando
08.2024 - Current
- Developed engaging lesson plans for math and science curriculum.
- Implemented hands-on experiments to enhance student learning experiences.
- Fostered a positive classroom environment through effective classroom management strategies.
- Coordinated with parents to communicate student progress and address concerns.
- Integrated technology tools to support interactive learning in mathematics and science.
- Assessed student performance through regular quizzes and assessments.
- Collaborated with fellow educators to align instructional strategies and share resources.
- Participated in professional development workshops to enhance teaching skills and techniques.
PE Paraprofessional
Orange County Schools
Orlando
02.2023 - 07.2024
- Assisted teachers in implementing physical education lesson plans.
- Monitored student participation and ensured safe play during activities.
- Organized equipment and maintained cleanliness in gym facilities.
- Supported students with diverse needs during physical activities.
- Monitored student behavior during physical activities to ensure safety.
Customer Service Supervisor
GEICO
Fredericksburg
05.2019 - 01.2022
- Supervise and manage team of 10 customer service representatives.
- Oversee team’s core metric results and advise with feedback, coaching and best practice strategies.
- Provide staff with software and department updates, rectify troubleshooting issues and outstanding inquiries.
- Reinforce and facilitate quality assurance on customer service policies, claims and codes of conduct.
- Regulate and resolve escalation calls to provide customer satisfaction.
- Operate employee time cards, schedule creation and management.
- Create and facilitate employee trainings and team building practices.
Bodily Injury Representative
GEICO
Fredericksburg
07.2017 - 05.2019
- Administered all aspects of auto accident claims by investigating, examining and negotiating claims to reach fair and equitable settlements for clients.
- Inspect policy contracts, police reports, medical records and court documents to ensure fair liability and claim management decisions.
- Review final claim decisions, close out cases and disburse decisions.
- Negotiate bodily injury claims on behalf of the Company with attorneys and customers and draft final resolution documents.
- Research and assure claim rules and regulations are in compliance with state, federal and company guidelines.
Telephone Claims Representative
GEICO
Fredericksburg
11.2015 - 07.2017
- Inspect liability and coverage claim issues and determine arrangements to settle or deny cases.
- Assess first party medical claims, approve or deny extended coverage agreements and facilitate medical bill payments.
- Examine policy contracts and inform policy holder of coverage details and limitations.
- Facilitate and manage communication with policy holders, claim submitters, attorneys, autobody shops, medical providers and other insurance agencies.
- Review claim files and finalize file closures.
Education
Bachelor of Science - Business Administration - Management
Old Dominion University
Norfolk, VA08-2014
Associate of Business Administration -
Germanna Community College
Fredericksburg, VA06-2011
Master of Arts - Teaching
Rollins College
Winter Park, FLSkills
- Lesson planning and classroom management
- Student assessment and feedback
- Technology integration
- Science experimentation
- Collaborative education
- Effective communication
- Time management
Certification
- Elementary Education Certificate Grades K-6 DOE # 1473307
References
References available upon request.
Timeline
5th Grade Math and Science Teacher
Orange County Public Schools
08.2024 - Current
PE Paraprofessional
Orange County Schools
02.2023 - 07.2024
Customer Service Supervisor
GEICO
05.2019 - 01.2022
Bodily Injury Representative
GEICO
07.2017 - 05.2019
Telephone Claims Representative
GEICO
11.2015 - 07.2017
Bachelor of Science - Business Administration - Management
Old Dominion University
Associate of Business Administration -
Germanna Community College
Master of Arts - Teaching
Rollins College