Morgan Jacoby
Spokane Valley,WA
Summary
Dynamic General Manager with a proven track record at Metro Express Carwash, driving operational excellence and team performance. Expert in training and development, I foster collaboration and enhance service quality, achieving significant sales growth. Skilled in operations management and problem resolution, I prioritize safety and efficiency while leading diverse teams to success.
Overview
9
9
years of professional experience
Work History
General Manager
Metro Express Carwash
11.2016 - Current
- Oversaw daily operations and ensured efficient workflow at carwash facility.
- Implemented employee training programs, enhancing staff performance and service quality.
- Analyzed operational metrics to drive continuous improvement in service delivery.
- Managed inventory control, optimizing product availability and reducing waste.
- Led team meetings to align goals, improve communication, and foster collaboration among staff.
- Established safety protocols ensuring compliance with industry regulations and best practices.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Education
High School Diploma -
University Highschool
Spokane Valley, WASkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Training and coaching
- Staff management
- Training and development
- Verbal and written communication
- Facility management
- Sales analysis
Timeline
General Manager
Metro Express Carwash
11.2016 - Current
High School Diploma -
University Highschool