Morgan Jensen
PopCulture KettleCorn
Casper,WY
8
years of professional experience
Dedicated office professional with experience in managing daily operations and implementing process improvements. Known for strong attention to detail and effective verbal communication, contributing to enhanced workflow efficiency and superior customer service.
Work History
Office Assistant
1 Year 7 Months- Coordinated scheduling and appointments for executives, optimizing time management and resource allocation.
- Managed daily office operations, ensuring smooth workflow and efficient communication among team members.
- Implemented inventory tracking systems, reducing discrepancies and improving supply management efficiency.
- Developed standard operating procedures for routine tasks, increasing consistency and productivity within the office environment.
- Expedited document processing with accurate data entry and timely filing.
- Maintained organized filing systems, improving document retrieval processes for staff.
Food Truck Crew Member
8 Years- Collaborated with team members to enhance workflow efficiency and customer service.
- Maintained cleanliness and organization of work area to promote safety standards.
- Assisted in inventory management, tracking supplies for timely replenishment.
- Operated popcorn machines to ensure efficient production during peak hours.
Shift Leader
6 Months- Implemented process improvements that enhanced workflow efficiency during shifts.
- Supervised daily operations to ensure quality and efficiency in coffee preparation.
- Trained and mentored team members on customer service best practices.
- Managed inventory levels, ensuring optimal stock for peak hours.
- Monitored compliance with health and safety regulations throughout operations.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Prepared and served high-quality beverages according to customer preferences.
- Maintained cleanliness and organization of workstations for optimal efficiency.
- Engaged with customers to provide exceptional service and product recommendations.
Education
Bachelor of Science - Psychology
- Honoree of College of Arts & Sciences Keith & Thyra Thomson Honors Convocation
- Hathaway Merit Perform Cont Scholarship Recipient
- Richardson Family Trust Scholarship Recipient
- 3.750 GPA
Associate of Science - Psychology
- Dean's List 2022-2025
- 3.784 GPA
High School Diploma
- 3.63 GPA
Skills
Office administration
Data entry
Excel spreadsheets
Basic accounting
POS systems
Time management
Attention to detail
Shift coordination
Team collaboration
Verbal communication
Customer service
Positive attitude
Timeline
Office Assistant
RSPipeline
03.2025 - CurrentRead More
Shift Leader
Blue Ridge Coffee Crafters
09.2024 - 03.2025Read More
Food Truck Crew Member
PopCulture KettleCorn
10.2018 - CurrentRead More
University of Wyoming
Bachelor of Science from Psychology
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Casper College
Associate of Science from Psychology
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Kelly Walsh High School
High School Diploma
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